ET-474  (430-0569)           Troubleshooting           Faxback Doc. # 6896

Headset Cordless Telephone

We do not expect you to have any problems with your phone, but if you do,
the following guidelines might help.  If you still have problems, take the
phone to your local Radio Shack store for assistance.

If interference is severe, try the following:

     Keep the base and remote keypad away from interference sources such
     as computers, remote control toys, wireless microphones, wireless
     alarm systems, wireless intercoms and room monitors, fluorescent
     lights, and electrical appliances.  If the interference is severe,
     turn off the interfering device.

     Move the remote keypad closer to the base.

     Within 30 days after the purchase date, take the phone to your local
     Radio Shack store and exchange it for a phone that operates on
     different frequencies.

If the range decreases, try the following:

     Fully extend the base's antenna and position it vertically.

     Return the remote keypad to the cradle and recharge the battery.

     Be sure the antenna is not touching a metal surface.

If the phone does not work, try the following:

     Be sure POWER is set to ON.

     Move the remote keypad closer to the base.

     Be sure the phone line cord and AC adapter are correctly and
     securely connected.

     Fully extend the base's antenna and position it vertically.

     Be sure the remote keypad's battery is charged.  (If the battery is
     too low, it does not have enough power to light the LOW BATT
     indicator.)

     With POWER set to ON, return the remote keypad to the cradle for 5
     seconds.  This resets the access-protection code.

If someone picks up another phone on the same line, the volume level
might drop or you might hear unusual sounds.  If this happens, hang
up the other phone.

*  If your phone does not work or works poorly, check the connection to
   the phone line.  If the call is too noisy, hang up and redial the
   number.  If you still have problems, disconnect the phone.  If other
   phones on the same line work properly, the fault is in this phone or
   its installation.  If you cannot locate the problem, take your phone
   to your local Radio Shack store for assistance.

(SMM/all-06/06/94)