Getting Technical Support

By Hewlett-Packard Mobile Computing Customer Support (MCCS) THESE PHONE NUMBERS ARE OUT OF DATE

If you have a technical question about HP Palmtops, contact HP Mobile Computing Customer Support (MCCS) at the phone number below. You can also mail or fax your questions (responses returned by mail, phone, or fax within two weeks).

HP Mobile Computing Customer Support 1000 NE Circle Blvd. Corvallis, OR 97330 Phone: 503-715-2004 (toll call) Fax: 503-715-5488 (toll call) 5 a.m. to 5 p.m. Pacific time Monday - Friday excluding holidays

MCCS is responsible for answering questions on the usage and operation of Hewlett-Packard mobile computing products and associated peripherals and application software. MCCS supports Hewlett-Packard calculators, palmtops, and OmniBooks.

Customer Support is the main channel between end users and the factory for technical questions, suggestions, and complaints. The Customer Support group also assists dealers, sales representatives, corporate accounts, and is the backup for other HP support providers worldwide. MCCS measures end-user satisfaction, makes recommendations for product improvements, and monitors performance of support programs.