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Fontware Install - "Internal Error 72 - Press |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: The following is information direct from Bitstream Support regarding the error message, "Internal Error 72 - Press Any Key To Return To DOS." The customer is attempting to install Fontware 3.0 on a system that does not have a drive designated as C:. Generally, this will be in a Network situation. The customer must change a line of code in the FONTWARE.INI file (on disk 1 of the Fontware package) which directly references the C: drive. Using WordPerfect as the text editor, perform the steps below. Upon completing the editing, the customer should delete Fontware from the disk, and start the installation process from the beginning. The customer should start from a blank document screen. 1. Press Ctrl-F5, 1 for DOS Text, 2 to Retrieve. 2. Type the filename (A:FONTWARE.INI) and press Enter. 3. Locate the line that reads FONTDIR=C:\FONTS. 4. Move the line from the top of the file to directly under the line that reads [WORDPERFECT]. 5. Press Ctrl-F5, 1 for DOS Text, 1 to Save. 6. Press the Enter key to respond to the prompt reading "Document to be saved." This will save the file under the original name. 7. Replace the file on disk. 8. Exit WP without saving again. NOTE: If the user still receives the error message, have them attempt to reinstall without deleting the existing fontware files. |
Answer:
Details:
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