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Computer Locks While Printing Or Retrieving F
DocumentID: 605823
Revision Date: 29-Feb-96 1:31:32 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer's computer locks after the customer does the following steps: retrieves a document, prints it, clears the screen, presses F5 for List Files, cursors to a document name, and then presses 1 to Retrieve or 4 to Print. This only occurs after the customer prints complex documents (with tables and/or graphics). The customer is printing from DOS workstations to an HP LaserJet IIISi over an IBM OS/2 1.3 network. Solutions: The customer reselected the port and defined it as a network printer (Shift- F7, S, 3, 2, 8, name of port, Y, N), and the problem was solved. In the WP{WP}.ENV file, /NT=4 defines the network as an IBM PC LAN. With this definition in place, WordPerfect uses NETBIOS calls when sending the print job instead of just dumping the print job to the port.

Answer:

Details:


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