Top Navigational Bar

QMS PS Jet 810 Extended Characters Print In W
DocumentID: 646418
Revision Date: 29-Feb-96 8:19:14 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer has a QMS PS Jet 810 defined as Postscript (Additional). He is getting Courier typeface instead of the selected typeface for characters 4,31 4,28 4,29 4,5 4,6 0,64 4,39 4,40. The customer selects Brush Script, Cooper Black, Helv condensed (whole family), Hobo, or ITC American Typewriter Bold and the characters come out in Courier. These characters are mapped in PTR, but they are mapped with the same number or code as Courier typeface which uses a different character set. The customer has the same problem with latest release of 5.0. Solutions: There are some PS widths that were not mapped in some of these fonts. We will regenerate the PS tables for these fonts. The correct characters will print on the next WP 5.0 and WP 5.1 printer definition masters. Please check the SCN's for a fix.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.