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DOSSHELL 5.0 - Computer Locks When Exiting Fr
DocumentID: 612773
Revision Date: 29-Feb-96 1:35:33 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer has DOS 5.0 and DOSSHELL 5.0. When exiting from WordPerfect back to Shell, the computer locks. This problem did not occur with WP 5.1 running under DOSSHELL 4.0. Solutions: The customer resolved the problem by changing the order of the CONFIG.SYS file. The user reported that moving the DOS=HIGH, UMB statement immediately prior to the DEVICEHIGH=C:\DOS\SMARTDRV.SYS statement resolved the problem. Another customer having the same problem discovered a mouse driver conflict on the system. When the customer changed the mouse driver in WP to MOUSE.COM, the user was able to exit WP without locking.

Answer:

Details:


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