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WP Can't Access Windows' Expanded Memory With |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The customer reported that when running Windows 3.0 and DOS 5.0 if the CONFIG.SYS file is set up with EMM386 (NOEMS option), then the 1M of expanded memory made available by Windows cannot be accessed by WordPerfect 5.1. If EMS386 configures any expanded memory, then WP can get access to the expanded memory from Windows. When the customer removed SMARTDRV.SYS and just loaded EMM386 (with an EMS option) and HIMEM.SYS with DOS 5.0, the customer can get into WP. However, if the customer puts in a "NOEMS" flag and then removes SMARTDrive, the same problems that occurred with SMARTDrive installed still happened. Solutions: Loading an expanded memory driver and setting the NOEMS option for the driver will cause this to happen. Microsoft is aware of this situation. There is nothing that WP can do to help this situation, since the .PIF file and its option and how the option is made available is not controllable by WP. The workaround is to set the minimum amount of expanded memory for the driver at 64K (the 64K option is usually an expanded memory driver's minimum setting). The customer is currently using this setting. |
Answer:
Details:
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