Top Navigational Bar

Citizen Premiere 35 - Printing Ctrl-B (^B) An
DocumentID: 609808
Revision Date: 29-Feb-96 1:34:24 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using the Citizen Premiere 35 printer. When the customer prints any document, the paper rolls down and prints a Ctrl-B (^B) 2" from the bottom. Then, the printer performs two line feeds and begins printing the document. The dip switches are set correctly. (Please refer to Folio memo P51_930). Solutions: This problem cannot be duplicated in-house. However, this problem occurs on Diablo-type printers, which includes the Citizen Premiere 35. This problem can be solved by performing the following steps in the PTR Program:
1.      Enter the PTR Program, retrieve the .ALL file, and press Enter on the Citizen Premiere printer name
2.      Highlight Initialize and Reset, and press Enter
3.      Highlight Page Length, and replace the string [27]"C" with the string [27,12]
4.      Exit the PTR Program, and save the modified .ALL file
5.      Enter WordPerfect and press Shift-F7, S, 7 to update the .PRS file with the above changes

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.