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Retrieving Documents Locked Computer - 3Com E
DocumentID: 653573
Revision Date: 29-Feb-96 8:29:24 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer switched network cards to the 3Com Ethercard Plus. At that point, they started having problems with WordPerfect documents that had been created when the old cards were in the computer. When they retrieved the documents and tried to print or view, the computer would lock. New documents were not causing any problems. Solutions: The customer converted the documents from WordPerfect 5.1 format to DOS Text format, retrieved them into WP, and the lockup problems went away.

*This information is given strictly as a troubleshooting option.

Answer:

Details:


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