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ScreenExtender - When Disabled, Screen Goes B |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: A customer has a resident program called ScreenExtender version 1.1. When she disables the screen extender, she gets a black screen in WordPerfect. After autoselecting the graphics driver, the screen stays black. After selecting the VGA 640 X 482 driver, the screen goes back to normal. For some reason, the screen extender is not allowing WP to autoselect the driver after it has been disabled. Solutions: The customer normally enters WP after invoking the VSXWP.EXE file. This allows her to use WordPerfect with ScreenExtender. At times, she uses WP without ScreenExtender. To disable ScreenExtender, she exits WP and then reboots the computer (although, there are other methods). Occasionally, the screen displays black upon entering WP (without ScreenExtender). This problem occurred when other users previously rebooted the machine when ScreenExtender was active. When this happened, the customer found that entering WP using /X allowed her to again see the screen in WP. This indicates that the problem was a setting in the .SET file. ScreenExtender normally makes backups of the WP{WP}.SET file which have the .SX$ extension. The ScreenExtender manual states, "The .SX$ files allow ScreenExtender to automatically restore the .SET file if power goes out while you are using an extended screen size." If this occurs, she should use one of the .SX$ files to restore the correct information. |
Answer:
Details:
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