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Error "SYS 3176..." Switching To Graphics Mod
DocumentID: 615746
Revision Date: 29-Feb-96 1:37:18 PM

The information in this document applies to:
WordPerfect® 6.0 for DOS

Problem

Symptoms: A user running WordPerfect 6.0 under OS/2 version 2.1 on an IBM PS/2 Model 77 received the following error message when trying to enter Graphics Mode, Page Mode, or Print Preview: "SYS3176: A Program In This Session Encountered A Problem And Cannot Continue.

EXPLANATION:
An illegal instruction exception was generated when an attempt was made to execute an instruction whose operation was not defined for the host machine architecture. On the Intel 80386** processor, this corresponds to the invalid opcode fault (#6), caused by an invalid instruction.

ACTION:
If you purchased this program, contact the supplier of the program. If you are the developer of this program, refer to the information in the register."

Text Mode worked without the error. This problem may also occur when the user tries to enter Presentations 2.0. Solutions: One customer was able to work around this problem using the /NE switch. This worked with both WP 6.0 and PR 2.0.

Another customer contacted IBM technical support (under the provisions offered them by IBM) and was able to resolve the problem with their help by changing the following DOS settings and hardware configurations:
DPMI_DOS_API - from AUTO to ENABLED
DPMI MEMORY LIMIT - Increase the limit specified (try doubling it)
HARDWARE ROM TO RAM - Turn this ON
HARDWARE TIMER - Adjust the settings (Increase/Decrease)
MEMORY EXCLUDE REGION - Exclude various memory ranges

Another customer corrected the problem by changing the DOS session setting of EMS_FRAME_LOCATION to NONE.

Answer:

Details:


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