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"Network Not Accepting Job" With Queue Name A |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: When the customer uses the network print queue name as the port in WordPerfect, the message "Network Not Accepting Job" appears in Control Printer and the job never goes to the printer. Solutions: The customer is using a new Netware utility called Novell Naming Service (NNS). Under NNS users can easily print to any queue in the domain without having to specify which server the queue's printer is connected to. According to Novell, when a user sends a print job to queue, the print job is automatically redirected to the correct print server or file server and correct print queue, similar to the CAPTURE command. This redirection occurs without any intervention from the user; that is, users do not need to know on which server the print queue is physically located. NNS print queue replication and redirection are not currently supported by the following applications: Apple LaserWriter printers connected to AppleTalk servers using MACSETUP; word processing programs, like WordPerfect 5.1, that print directly to queues and not just to parallel or serial ports. In these instances, you must print to the actual print queue, specifying the server. For example, when selecting a printer port in WP 5.1, type the following information after selecting Other for port definition: SERVERNAME/QUEUE_NAME. |
Answer:
Details:
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