Top Navigational Bar

Fonts Marked With *+ Not Downloading On Netwo
DocumentID: 650872
Revision Date: 29-Feb-96 8:29:02 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Bitstream 14pt Swiss and Dutch Italic fonts are not downloaded to the printer when marked with both *+ (asterisk and plus). When the customer uses the italic attribute, it prints as the bold italic font. It works okay as long as the fonts are only marked with a + (plus). The user is on a 3Com 3+ network printing to an HP LaserJet IID. Solutions: This was a network problem that happened when some users were using WP 5.0 and some were using WP 5.1 and they were both downloading soft fonts. When soft fonts are selected and updated in the .PRS file, they are assigned ID numbers. These ID numbers are used to download and delete the fonts at the printer. Since a different font ID could be assigned to the same font from WP 5.0 to WP 5.1, someone using font ID #2001 in WP 5.0 could delete a users font in WP 5.1 at the printer. When the customer switched to only using WP 5.1, the problem was solved.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.