Top Navigational Bar

Okidata ML 390 Jamming When Printing Envelope
DocumentID: 645717
Revision Date: 29-Feb-96 8:19:08 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: An Okidata ML 390 (or ML 391) printer jammed, printed the text very lightly, and/or smeared the text when printing on envelopes. Solutions: The can reduce the amount of tension at the printer when feeding envelopes. The switch for changing the tension is located to the left of the ribbon cartridge, and has a blue lever with numbers 1-5 on it. The lever is called the Head Gap and allows you to adjust for the thickness of the paper. Setting the lever at 5 eliminated the printing problems. This setting reduces the tension and pulls the paper through more slowly.

These steps will also correct the problem with the paper out light flashing on when printing envelopes.

*This information is given as a troubleshooting option.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.