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Print Screen Or Print Job Locking Computer
DocumentID: 627076
Revision Date: 29-Feb-96 1:41:43 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the customer performs a print screen or sends a print job, the computer locks. The customer is using DOS 5.0 and WordPerfect 5.1. Solutions: The customer removed the "P" retry option of the MODE command running from the DOS level. The "P" option only causes a problem when the printer is not accepting the job and makes part of MODE command resident. This means the MODE command constantly tries to send information to the printer until the printer accepts the output. This effectively locks any program until the printer accepts the screen dump from the print screen command. In troubleshooting with a MODE command, remove the retry option.

Answer:

Details:


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