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Computer Locks When Auto-Selecting A Graphics |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: A customer's computer locks when auto-selecting a graphics driver. If the customer starts WP with the startup option /W=53, then he can auto-select the graphics card, and the computer doesn't lock. WP chooses the IBM VGA 640x480 16 color driver. But, then when he tries to go to View Document, the error "Insufficient Memory To View Document" displays. The computer is a Digital DeckStation 320sx. Digital sent the customer a memory diagnostic program to check the conventional memory, and it found no errors. Solutions: Since using the /W=53 startup option allows the program to run but does not allow enough workspace (53 is the minimum) for View Document, the customer should try 60, 70, and 80 until he is able to get into View Document. If one of those options works, it indicates that the computer is having some type of a memory problem. Using /W=80, the customer was able to enter View Document. Digital is replacing this customer's computer. |
Answer:
Details:
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