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IBM 4019 LaserPrinter Printing Garbage Charac
DocumentID: 645599
Revision Date: 29-Feb-96 8:19:07 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer printed envelopes on an IBM 4019 LaserPrinter over a Novell network. The print jobs were routed to the printer through a Capture command. Included in the Capture command was a print queue name (PRINTQ_0). When printed, the envelopes appeared with garbage characters. Removing the Capture command and printing to the actual print queue eliminated the garbage characters when printing. (The print queue was entered by pressing Shift-F7, S, 3, 2, and 8.)

*This information is given strictly as a troubleshooting option.

Answer:

Details:


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