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Black Lines Flashing Across The Screen With E
DocumentID: 600401
Revision Date: 29-Feb-96 1:28:24 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Black lines flash across the screen intermittently when the user strikes any key or any function key. There seems to be no pattern to the flashing. The user ran FIXBIOS with no change. WPINFO says the display type is EGA emulation High res 128K+ mem. The text driver and graphics driver were auto- selected. He has an EGA 640x350 16 color card.

Another user with a Relysis monitor and an Everex EGA card tried auto-select, /X, /NC, /NK, and /NF. This did not solve the problem. Solutions: This problem can occur on machines with CGA or EGA graphics cards that are using a WP 5.1 release dated prior to 03/30/90. See memo WP51_1864 for troubleshooting if this occurs with releases after 03/30/90. This will be fixed in the next interim release of WP51 after 01/19/90. Please watch SCNs and update the customer if necessary.

Answer:

Details:


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