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Line Of Garbage Appears In Document When Prin
DocumentID: 637650
Revision Date: 29-Feb-96 3:04:40 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer randomly receives a line of garbage in his document when he prints over the network. He is using DOS 5.0 and LANSPOOL 3.02 on Novell 3.11, and is printing directly to the queue. Solutions: The customer had two lines in his CONFIG.SYS:

      DEVICE=A:\DOS\EMM386.EXE 2300 I=B000-B7FF I-E000-EFFF RAM
      DEVICEHIGH=A:\DOS\RAMDRIVE.SYS 1500 512 100 /E

He was told by Microsoft to change the value in the EMM386 line to 2200, and the amount in the RAMDRIVE line to 1300. This gave him an additional 300K of memory available for expanded memory usage. This allowed him enough room for the expanded memory manager to work on the print jobs; this resolved his problem.

*This information is given as a troubleshooting option.

Answer:

Details:


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