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HP LaserJet IIP--Unable To Unmark Fonts
DocumentID: 646254
Revision Date: 29-Feb-96 8:19:13 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using the AD & AF soft fonts and has marked several of them with an * and all of them with +. His quantity has been changed to 2350K because he has more memory on the printer. He decided to unmark all the fonts. He was able to unmark all the pluses, but he could unmark only some of the asterisks. He looked at total quantity and available quantity, and they were both the same-2350K. He still had several fonts marked with *. He tried increasing the quantity to 3500K to see if he could unmark them, but available quantity also increased to 3500K and he still could not unmark them. Solutions: The test suggested that deleting his .PRS file and reselecting would probably solve the problem. It has sometimes worked to press the Home key and then press the asterisk key to remove all those marked with an asterisk.

Answer:

Details:


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