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Convert Troubleshooting
DocumentID: 634371
Revision Date: 29-Feb-96 3:03:39 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: How did they bring the document into WP?

Are they converting it or just retrieving it?

Are they deleting the prefix (retrieving into a new document)?

What does it look like before conversion?

How are they converting it?
...with a third-party convert program?
...with CONVERT.EXE?


Does the WordPerfect Convert program support the conversion?

Are they using a STANDARD.CRS file?

Is the file named correctly?

Is it in the same directory as the printer files or the WP.EXE file?

What machine was the document created on? What program was used to created it?

Does WordPerfect support conversion from that program?

If it was created in an earlier version of WP, compare the codes from before the conversion and after. What codes are different now?

Answer:

Details:


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