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Installing WP Locks NEC Multispeed Computer
DocumentID: 650953
Revision Date: 29-Feb-96 8:29:03 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When installing WP 5.1, the customer's NEC Multispeed computer locks and prompts him to insert the program disk. The program disk is already in the drive. If he cancels out of the Install program, reboots, runs Install again and says no to all options until he gets to the program disk, then it will accept the program disk, but it will lock on installing one of the next diskettes with the same type of error message. Solutions: Any problems installing WP 5.1 on an NEC Multispeed HD need to be directed to the Problem Resolution Group. The specialists can help the customer install WP 5.1. They need these calls directed to the Problem Resolution group because the process involved to install WP 5.1 is a little tricky. Certain parameters unique to this hardware/EPROM software need to checked and modified.

Answer:

Details:


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