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"Not Enough Memory To Format For Default Prin
DocumentID: 653665
Revision Date: 29-Feb-96 8:29:25 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer received the error message "Not Enough Memory To Format Document For Default Printer" when retrieving a document while another document was printing. Solutions: This error will likely occur when Format Retrieved Document For Default Printer is set to Yes, or the original .PRS file used to create the document cannot be found on the computer. The message can also occur if the amount of available memory becomes too low.

If the font selection and paper sizes seem incorrect in a document, a good troubleshooting step is to have the customer exit the document and retrieve it again and see if they get the error message "Not Enough Memory To Format Document For Default Printer."

Some symptoms to look for include the following:
1.      The default printer will be selected, but the document is not formatted for the printer.
2.      Items such as fonts and paper sizes do not format correctly.
3.      Font codes in the document may appear with an asterisk such as [Font:*], even when the cursor is placed after the font code.
4.      There is not a specific font showing in the Reveal Codes.
5.      The wrong font may also be selected in document initial font.
6.      When trying to reselect the font, the customer will get "Not Enough Memory."
7.      Also an 11" x 8.5" paper size may read 8.5" x 8.5" in Reveal Codes with an asterisk by the paper size.

If a customer gets this error message, try setting Format Retrieved Documents for Default Printer to No. Also, if the customer has expanded memory, try using the /W startup option. If this doesn't help, try removing any TSRs to create more memory on the computer so the document may format correctly for the default printer.

Answer:

Details:


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