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Blank Screen After Launching Grammatik |
The information in this document applies to:
WordPerfect® 6.0 for DOS
Problem
Symptoms: Customer's screen goes black and the system locks when launching Grammatik from WordPerfect 6.0 DOS. Solutions: Users can try disabling the mouse driver by REMming out the mouse line in the autoexec.bat file, then auto-select a mouse or manually select a different mouse in WordPerfect Setup. However, in this case this did not work and the only option was to not use the mouse when going into Grammatik. Causes: The customer had a conflict with her mouse. Customer was successful in accessing Grammatik through keystrokes (Alt+F1, Grammatik). However, using the mouse in the same circumstances would cause the black screen and locking. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |