Top Navigational Bar

Error - "File Is Password Protected" Retrievi
DocumentID: 632507
Revision Date: 29-Feb-96 3:03:00 PM

The information in this document applies to:
WordPerfect® 6.0 for DOS

Problem

Symptoms: The error "File Is Password Protected" displays when the customer retrieves a file from Excel into WordPerfect. The customer is using Excel 4.0a and has password-protected some of the spreadsheets. If the customer removes the password from the Excel document, WordPerfect still requests a password upon retrieval. The document retrieves back into Excel without requesting a password. Solutions: MS Word for Windows and Quattro Pro for Windows also request a password when retrieving the same document. The problem lies with the way the spreadsheet is being saved out of Excel. It seems that not all of the encryption from the file is removed when the password is removed. This is not a WordPerfect problem.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.