![]() |
Microsoft Mouse With WP Causes View Document |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The customer has the Microsoft mouse with version 6.11 of MOUSE.COM. When she attempts to enter View Document for a second time, the computer locks up and just stays on Selection: 6 of the print menu. Solutions: We found that she was loading MS MOUSE.COM version 6.11 dated 9-28-87. There had been problems with various early version of MS mouse drivers. Sometimes they will conflict with the graphics memory. We helped her select the WP Microsoft Mouse driver. This driver allows her to successfully use the mouse in WP. She will create a .BAT file to load and unload the MOUSE.COM file when running WP. She will also look into updating her mouse driver. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |