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Error Message List For MoreFonts 3.0 |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: Below is a list of error messages for MoreFonts 3.0: "Printer Not Ready" MoreFonts is unable to communicate with your printer. Be sure your printer is powered on, on-line, has paper, and is ready. If this is already the case, then select Interface from the main menu of MFSETUP and follow the directions. "Printer Not Supported" The current MoreFonts command is not available for the currently selected printer. Change your printer selection in the MoreFonts Install menu and try again. "Font Is Invisible" The currently selected combination of special effects is useless (e.g., a white pattern on a white background). Change your special effects selections and try viewing the font by pressing F9 until you have a satisfactory combination. "Disk Drive Not Ready" This situation is known as a critical error and must be corrected before you can proceed. The solution is usually accomplished by closing the drive door or inserting a diskette that is not write-protected. "Out Of Range" Try using a value within the range displayed in this message. Be sure to use the numeric keys only, and do not use the Space Bar or other keys when entering values. "PCL 5 Font Must Be Black" A PCL 5 font has been selected that has one or more special effect selections. The selections must be changed to a simple black font. "Printer Can't Use PCL 5" An attempt has been made to use a PCL 5 font or a font set containing a PCL 5 font with a printer that does not support PCL 5 fonts. Only the HP LaserJet III class family and HP LaserJet 4 class family can use scalable fonts. "Printer Can't Use Scalable" An attempt has been made to use a scalable font or a font set containing a scalable font with a printer that does not support scalable fonts. "Program Can't Use PCL 5" An attempt has been made to use a PCL 5 font or a font set containing a PCL 5 font with an application that does not support PCL 5 fonts. Only WordPerfect 5.0/5.1, MS Word 5.0, 5.5, or Windows applications support PCL 5 fonts. "Program Can't Use Scalable" An attempt has been made to use a scalable font or a font set containing a scalable font with an application that does not support scalable fonts. Only WordPerfect 5.0/5.1, MS Word 5.0, 5.5, or Windows applications support scalable fonts. "MFHELP.TXT File Not Found" MoreFonts will look for the help file in the current MoreFonts directory every time you press F1. Be sure the MFHELP.TXT file exists in the MoreFonts Directory. "Invalid MFHELP.TXT File" The MoreFonts help file, MFHELP.TXT, has been altered or damaged and cannot be used. Run the MFSETUP program from the original MoreFonts diskette to install the help file. "SYMSET.DAT File Not Found" MoreFonts is unable to find the symbol set file, SYMSET.DAT. Run the MFSETUP program from the original MoreFonts diskette to install the symbol set file. "SYMBOL.OTL File Not Found" MoreFonts is unable to find the symbol outline file, SYMBOL.OTL. Run the MFSETUP program from the original MoreFonts diskette to install the symbol outline file. "Font Set Not Selected" There is no font set currently selected. To proceed, you must create a font set or select a font set that has been previously created. (See Chapters 3 and 4 for more specific information.) "Font Set Is Empty" No fonts have been saved in the currently selected font set. (See Chapters 3 and 4 for more specific information.) "Font Set File Not Found" There are no font sets available for selection. A font set must be created before it can be selected. (See Chapters 3 and 4 for more specific information.) "Invalid Font Set File" The currently selected font set file has been altered or damaged and cannot be used. Delete this file from the MoreFonts directory and create another one. "Invalid Soft Font File" MoreFonts attempted to download a soft font file that has been altered or damaged and cannot be used. Delete this file and create another one. "Invalid PROFILE.MF File" MoreFonts attempted to load a profile file that has been altered or damaged and cannot be used. Delete the PROFILE.MF file, and MoreFonts will create another one. "Can't Download Font Set" MoreFonts attempted to download a soft font file that is invalid, or the printer has changed to a "Not Ready" status. Delete the invalid soft font file, be sure the printer is ready, and try again. "Can't Use Soft Font Directory" MoreFonts was not able to create or to access the current soft font directory name. Be sure to enter a valid directory specification and make certain that there is ample disk space available. "Invalid Symbol Set Selection" The reduced symbol set selection contains a MoreFonts command syntax error. (See Chapter 4 for more specific information.) "Set Must Have 2 Characters" The reduced symbol set selection contains less than the two character minimum required by DeskJet Printers. (See Chapter 4 for more specific information.) "Landscape Not Available" MoreFonts does not support landscape soft fonts for any model of HP DeskJet printer. "DeskJet Character Too Large" Select a smaller point size for the DeskJet printer and try again. "Can't Install The Font" This is often the second of two messages that indicate the installation process was not completed. Correct the cause of the first support message and try again. Also, be sure that the diskette in the current drive is not write-protected and that there is ample disk space available. "Can't Install The Font Set" This is often the second of two messages that indicate the installation process was not completed. Correct the cause of the first support message and try again. Also, be sure that the diskette in the current drive is not write-protected and that there is ample disk space available. You may also check that your CONFIG.SYS file contains adequate number of files and buffers. (See page E-8). INVALID OR MISSING TYPEFACE MESSAGES The following messages are caused by missing or invalid typeface files: "Invalid Typeface File" "Typeface File Not Found" "Typeface Files Not Found" If copying all of the typeface files (i.e., *.OTL files) from the original MoreFonts diskettes into the current MoreFonts typeface directory does not solve the problem, then try running MFSETUP and confirm that the typefaces are actually located in the installed directory path. DISK WRITE FAILURE MESSAGES The following messages are caused by MoreFonts not being able to write a file to disk: "Can't Create Font File" "Can't Create PCL 5 Font" "Can't Create Scalable Font" "Can't Create Font Set File" "Can't Create Temporary File" "Can't Save Typeface" "Can't Create .PRD File" "Can't Create .PAT File" "Can't Create .PRN File" "Can't Create Metric Or .WID File" "Can't Create Metric List File" "Not Enough Free Disk Space" Be sure that the diskette in the current drive is not write-protected and that there is ample disk space available. INADEQUATE COMPUTER MEMORY MESSAGES The following messages are caused by MoreFonts not being able to run another executable program due to inadequate computer memory. MoreFonts is designed to be run from the DOS prompt and should not be run from under a DOS shell or menu program. "Can't Execute INSTAF.EXE" "Can't Execute INSTWP50.EXE" "Can't Execute INSTWP51.EXE" "Can't Execute MAKEPRD.EXE" "Can't Execute INSTMM40.EXE" "Can't Execute INSTXY3P.EXE" "Can't Execute INSTFP20.EXE" "Can't Execute VFMTOWID.EXE" "Not Enough Free Memory" Be sure that your computer has at least 384K bytes of computer memory (RAM) available. Remove any memory-resident programs if necessary and try again. INADEQUATE CONFIG.SYS PARAMETERS Most computer systems are configured with more than enough files and buffers for the successful operation of the MoreFonts program. However, MoreFonts application installations will fail if the minimum number of system files or buffers are not available. To avoid this potential problem, be sure that your computer is booted with a CONFIG.SYS file that contains the following lines: FILES=30 BUFFERS=25 WORDPERFECT INSTALLATION MESSAGES The following messages refer to installation into the WordPerfect application. "INSTWP50.EXE File Not Found" MoreFonts requires that the INSTWP50.EXE file to be present in the current MoreFonts directory before WordPerfect 5.0 may be installed. Run the MFSETUP program from the original MoreFonts disk to install the INSTWP50.EXE file. "INSTWP51.EXE File Not Found" MoreFonts requires the INSTWP51.EXE file to be present in the current MoreFonts directory before WordPerfect 5.1 may be installed. Run the MFSETUP program from the original MoreFonts disk to install the INSTWP51.EXE file. "Printer Not Found In The .ALL File" The .ALL file required for your printer has not been found in the WordPerfect directory or does not contain a printer name that is consistent with the printer selection in MoreFonts. Be sure to copy or install the appropriate .ALL file for your printer from the WordPerfect printer diskette into the WordPerfect directory. "No .ALL File Memory Resource" This message is associated with old copies of the WordPerfect 5.0 .ALL files. Be sure that the .ALL file on the WordPerfect printer diskette is dated 12/01/88 or later. ".ALL File Is Full" Use WordPerfect's PTR Program (PTR.EXE) to reduce the number of fonts contained in the selected .ALL file. "Invalid .ALL File" The selected .ALL file has been damaged and cannot be used. Delete this file from the WordPerfect directory and copy or install another one from the appropriate WordPerfect printer diskette. |
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