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HP DeskJet Printers - Use 3x10 Labels, Not 3x
DocumentID: 628124
Revision Date: 29-Feb-96 1:42:24 PM

The information in this document applies to:
WordPerfect® 6.0 for DOS

Problem

Symptoms: When a customer prints 3x11 labels to an HP DeskJet printer, only one, two, or three lines of text print on each page. The labels are each 1" high and the top and bottom margins are set to 0". Six lines should fit on each label. Solutions: DeskJet printers, like laser printers, are not designed to print on 3x11 labels. 3x11 labels do not have any space between the top of the sheet and the top of the first label. Customers should use 3x10 labels with DeskJet printers.

How/Why:
3x10 labels have .5" of space at the top and bottom of each page to allow for a printer's unprintable zone. DeskJet printers have a minimum margin of .1" for the top margin and .5" for the bottom margin. If the labels on a page go all the way to the top and bottom of the sheet, the minimum margins will be applied to every label.

Additionally, HP DeskJet printers are not designed to use continuous or tractor feed labels, only sheet labels in sheets of Letter, A4, or Legal size. NOTE: If a customer has a large number of 3x11 labels that they must use, it is possible to print on these labels by wasting the bottom row. To do this, change the label definition to 3x10. This will leave a .1" top minimum margin and will waste the last row of labels on each page. However, this will allow up to 5 or 6 lines of text per label, depending on the font. There is no way to print the last row of labels because the DeskJet printer cannot print closer than .5" from the bottom of a sheet.

For laser printers, users can work around the problem by increasing the length of the page so that it will absorb the unprintable zone. For example, there is a .23" minimum margin on an HP LaserJet 4 printer. To make this type of change in the Label Definition screen, press Layout|Page|Labels|Edit and edit the label paper size to be 8.5" x 11.5", instead of 8.5" x 11". This will allow more text to fit on the labels because the unprintable zone will not be applied to every label.

Answer:

Details:


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