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Epson LQ-850 View Double-Spaced, Prints Singl |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The printer does not print double-spaced but view document shows double spacing. We set DIP switches as recommended and it still prints single spaced. DOS prints fine with double spacing. Solutions: In a similar STR, the customer had a printer with an M8___ ROM, and had selected the plain Epson LQ-850 driver. Its pretty easy to do; when you're going through the INSTALL program on 11/06, and you go through selecting the printer, the plain LQ-850 driver shows up on one screen, (at which point most users would select the printer), and the LQ-850 (M8 ROM) driver shows up on the next screen. Well, if you don't bother pressing PgDn, you would never know about the specialized M8 driver. To correct this, have the customer hold in the Form Feed button while they turn on the printer. The first thing printed out is the ROM version number. It should be either M8.... or N9.... (where the dots represent other digits). If the customer's number is M8...., tell them to run the INSTALL program again, continue to the next screen after the first LQ-850 driver, and select the (M8) driver instead. What's the big difference? The N9 ROM supports a vertical motion code that the M8 ROM doesn't recognize. Voila! No double spacing! |
Answer:
Details:
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