Top Navigational Bar

PacificPage Cartridge Problem With Shadow And
DocumentID: 647328
Revision Date: 29-Feb-96 8:19:20 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer was using the PacificPage PostScript emulation cartridge on an HP LaserJet Series II in WordPerfect 5.1. He was also using Bitstream for 5.1 which he installed into the Apple LaserWriter Plus driver. Everything worked great. The problem was that he wanted to get QEM (Quality Enhancement Module) fonts because they are better quality than plain PostScript. He went into PTR and changed the Soft Font Format type of the Apple LaserWriter Plus to Alternative PostScript (QEM) and then selected the appropriate device when installing Bitstream. The fonts installed properly and printed correctly except when he used the shadow and outline features (Ctrl-F8, 2). The shadow came out blurred and the outline came out as though it was a normal font. After much testing and headache on both my part and Denise Walters from Pacific Data Products, it was concluded that the problem lies with the PacificPage cartridge. The problem will be fixed in a few months. Customers should call Pacific Data Products for any status reports.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.