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Xerox 4045 Model 160 - Will Not Print Bullet |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The customer has a Xerox 4045 Model 160 printer, and is using the Xerox 4045 (Additional) printer driver which was created for the Model 150. When the customer tries to print the bullet character 4,0, only a spot prints, not a bullet. View Document shows the bullet. Solutions: The Xerox 4045 Model 160 printer is a different printer than the Xerox 4045 Model 150. The Xerox 4045 (Additional) printer driver supports the 150 model. The 160 model has different switch settings and firmware than the 150 model. An enhancement request should be written if customers want support for the 160 model. Other drivers may work depending on how close the customer's printer is to the one the driver was written for. The only way to tell is to have the customer send in a print to disk file. A tester will copy this to the in-house printer. If this prints, WP will not change the driver. If there is a problem with WP's printer driver and the software needs to be fixed, then WP will fix it. All printers/printer drivers work this way. Even printers of the same model with different firmware revisions can have problems. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |