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FAX - No Way To View Or Print Received Faxes |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: Users have no access to faxes that have been received with WordPerfect 5.1+ for DOS. Each time they receive a fax, files are added to their QUEUES directory but they can't be retrieved or accessed in any other way. Solutions: The solution to this would be to disable the receiving capabilities of the fax drivers. To do this, type SETUP at the C:\WP51 prompt (unless the fax drivers were installed to a different directory). Then when the title screen comes up, press Enter to continue. Then press "4" for Answer Options Setup and set "Answer on Ring:" to 0. This keeps the fax drivers from automatically answering any incoming calls. Another possible option would be to use one of WordPerfect's other programs that has faxing capabilities to view or print the faxes that have been received. These would include: WordPerfect 6.0 for DOS, WordPerfect 6.1 for DOS, WordPerfect Communications 2.0, or WordPerfect ExpressFax+ 3.0. Causes: Although the fax drivers themselves can receive faxes, WordPerfect 5.1+ for DOS is not designed to do so. The files would be created in the appropriate directories but there is no interface in 5.1+ to view or print them. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |