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"System Integrity" Error When Entering WP Und
DocumentID: 626894
Revision Date: 29-Feb-96 1:41:42 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When trying to enter WordPerfect under Windows Enhanced mode, the customer receives the error "This Application Has Violated System Integrity And Will Be Terminated. Close All Applications, Exit Windows And Reboot Your Computer." Solutions: Adding the command EMMExclude=A000-EFFF in the SYSTEM.INI file corrected the problem. Other troubleshooting steps for this problem would be:
1.      Make sure the customer is using the WP51-386.PIF file
2.      Edit this .PIF file and make the following changes:
      a.      Change the KB Desired to -1
      b.      Go into the Advanced Options and set the Amount of Memory Required for the Application to 0 (zero) for both Extended and Expanded

Another user found that this problem was caused by a conflicting mouse driver. A conflicting mouse driver can damage Windows program code (Enhanced mode) or vital data resulting in the above error message. Removing the MOUSE.SYS driver from the CONFIG.SYS file solved the problem.

Another customer was running WordPerfect under Windows 3.1 and received the error message when entering WP. The customer was using WP's .PIF file. After the customer added /NE to the .PIF file, the problem was corrected.

One customer using the 03/30/90 release of WordPerfect and Microsoft Windows 3.0 had trouble starting WP on a DELL 386SX computer. WP was in MS Windows 386 Enhanced mode. When executing WP, the above error message appeared. To correct the problem, the user added an EMMExclude=E000-FFFF statement just following the [386Enh] line of MS Windows' SYSTEM.INI file. This is done by retrieving the SYSTEM.INI file into MS Windows' Notepad, or by using SYSEDIT or any other text file editor. After making the change, the customer needs to reboot the system.

Some users may received the "Program Has Violated System Integrity" error when sending a print job. Setting the option Print To Hardware Port to No can eliminate the message.

These troubleshooting options may also be helpful in LetterPerfect.

Answer:

Details:


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