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Panasonic KX-P4450 Laser Forms Problems Solve
DocumentID: 647445
Revision Date: 29-Feb-96 8:19:21 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Support has received a couple of calls lately of customers complaining about a difference in performance on their Panasonic KX-P4450 Laser from WordPerfect 5.0 to 5.1. Apparently, customers are experiencing a difference in the way forms affect the printer in WP 5.1. (i.e., - envelopes printing off the paper unless the machine is reset with the envelope tray in the bottom, standard paper printing with a 3" left margin when the printer has an envelope tray in the bottom, etc.) According to PC Printing, the older drivers of WP 5.1 (anything before the 4/12/90) date, had some codes in it that were specific to an updated ROM version (2.0 or higher). These ROM specific codes were causing problems and giving different results on the printer in WP 5.1 than in WP 5.0. The 04/12/90 driver has been altered for the Panasonic so that no ROM specific codes have been included and now the printer should act the same in WP 5.1 and 5.0. Additional changes will be made to the next release of the printer driver after 04/12/90 to further correct these problems.

Answer:

Details:


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