Top Navigational Bar

Computer Locks After Using MicroSoft Mouse (B
DocumentID: 650330
Revision Date: 29-Feb-96 8:28:58 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: After installing WP, the goes into Setup to select his MicroSoft Bus Mouse. He highlights the selection, hits 1 to select and it brings up the options screen. If he hits F7 at this point he is locked up. Pressing Enter seems to work fine. Solutions: The user had MOUSE.COM and MOUSE.SYS loaded through the AUTOEXEC.BAT and CONFIG.SYS, and they tried to select it in WP also. This is what caused the system to lock. Also, the user's Tandy 1000TX has an additional 128k which is used for video. WP does not access this memory.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.