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Hewlett-Packard - AutoFont |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: FACT: Disk Space WordPerfect is running out of disk space for new drivers and additions to existing drivers. The sheer volume of information necessary to support even a few fonts including typeface, character map, PS table, and kerning table is enormous. WPCorp drivers for 5.1 currently fill twelve 360K diskettes with over a 50% compression ratio. Because of the manpower needed to develop kern tables and the considerable disk space they require, few kern tables exist on current drivers. Thus, WPCorp is not able to give the fullest support to currently supported fonts. For Customer Benefit: Disk space is a potential issue to the customer. If the volume of printer and font information for the software manufacturer can be reduced, they could ship more printer drivers with the package. This would give more users the drivers they need with the software package, and if they purchase extra fonts, the functionality is built-in to support it. FACT: Multiple Drivers WordPerfect 5.1 ships on 360K diskettes with the files compressed more than 50%. At the present rate of additions, some of the Additional printer drivers will soon exceed the capacity of a single diskette. This means that WPCorp will need to start a second driver to include all new products, which customers would need to order for the fullest support for a single printer. When WordPerfect 5.0 was the latest product, WPCorp discovered that customers commonly want to combine the use of fonts from two different drivers. For example, a customer may wish to use the AC soft fonts, which are supported on the current Additional driver, and a new cartridge which would be supported on the new driver. This cannot be accomplished without some manipulations of the .ALL files using PTR. If a font cartridge from a given font vendor was added to the first .ALL file and WPCorp then adds another after the disk runs out of space, the second would have to go on the second driver. The two cartridges from one vendor cannot be used simultaneously because they are supported in different .ALL files. WPCorp's experience with WordPerfect 5.0 showed that customers feel that this solution is unacceptable. For Customer Benefit: While multiple drivers do not provide an insurmountable obstacle, many users are unfamiliar with the operation of the PTR program. Combining font support from several drivers can be accomplished on an individual basis, but most customers must be walked through the process by Customer Support, and this can sometimes be a time consuming and frustrating procedure. FACT: Lag Time Customers have complained about lag time between buying a font product and getting a driver that will allow it to work with WordPerfect. This is almost always the case with third party products since they usually cannot provide WPCorp with production products, documentation, etc. until after the product is released to the public. These are usually required by WPCorp before development of drivers can begin. During this time, however, customers are purchasing the font product and are frustrated when they learn that they will need to wait for the driver to be developed. Even if a driver has already been developed and is available, these are not usually shipped with WordPerfect and the customer will have to call and order the necessary driver and wait for UPS, or Federal Express if the customer pays the shipping cost, to deliver the driver. For Customer Benefit: With WordPerfect 5.1 and any font product that provides AutoFont Support, the time between when a user buys a font product and has the driver he needs is zero. The same day he buys the font product, he can execute the /autofont option of PTR and the driver for his product is automatically written. FACT: Informed Users Often, drivers are available, but the customer has no way of knowing. Since the font product may be supported on an Additional driver which the customer does not receive with the WordPerfect package, the user has no way of knowing that it is available unless he calls and specifically asks about the product. For Customer Benefit: WordPerfect 5.1 has AutoFont Support. The only additional information a user needs to determine if a given font product is supported is whether it has AutoFont Support? FACT: The Golden Rule Volume of requests for driver support has increased dramatically. As more users become "font aware" more and more font vendors are appearing. WPCorp has never favored one vendor over another and that is still the current policy. The company's desire is to provide customers with the font support they want. With the current scheme, if a single user buys a font product from a small font vendor which may be superior to others, he may be at a disadvantage when it comes to obtaining a driver. WPCorp gives higher priority to a product for which support is requested by 100 people than one that is requested by only a single user. For Customer Benefit: No longer does a quality font product also require a large number of user requests to get a driver written. If only a single individual uses the font product, it is supported by WordPerfect if it has AutoFont Support. FACT: Human Resources The increased workload has stretched WPCorp resources. Even though WPCorp wants to provide a driver to fulfill the needs for even a single user, the workload has become too great to continue to write drivers for products which have only a few requests. And, although the company would like it to be otherwise, some font products are not compatible with the entire HP LaserJet printer family. Sometimes a font product may be intended to be used with a printer other than an HP LaserJet. While the product may be compatible with many printers, it is sometimes a difficult task for WPCorp to determine with which printers a given product will work. Since the manufacturer is the best source of this information, it should be their responsibility to determine this. For Customer Benefit: This becomes an issue because leaving support for font products up to the font vendor frees up WPCorp personnel to dedicate more time to writing new printer drivers, and adding feature enhancements and fixing problems in existing drivers. FACT: Quality Drivers WPCorp has committed significant resources to providing the best solution to fill the customers' needs through maintaining current drivers, and through AutoFont Support. Even with the largest customer support group in the software industry, WPCorp cannot write customized drivers for every user and every font product by hand. With the AutoFont Support option, WPCorp feels that it can continue to provide the best printer drivers in the industry. For Customer Benefit: Similar to Human Resources, freeing up the time of WPCorp printer driver staff allows more time and efforts to be dedicated to improving the quality of the company's drivers. The quality of font support can be as good or as poor as the font vendor desires to make it. WHAT IS AUTOFONT SUPPORT? AutoFont is a descriptive name for a program of automatic font support. It gives the user the necessary font support for most major software packages, including WordPerfect 5.1, on the day they purchase their fonts, cartridge or soft fonts, from the font vendor. This alleviates the usual waiting period between the introduction or purchase of a font product and the user actually getting a driver to make the application software and font product work together. WordPerfect 5.1's implementation of AutoFont is a simple-to-use /autofont startup switch in the PTR.EXE program. It was released with the 06/29/90 maintenance release of PTR. There are three basic steps to use AutoFont and WordPerfect 5.1 1. Type A:AUTOFONT and press Enter. Answer the questions as they appear. *Note* WordPerfect 5.1 does NOT support Custom Screen Fonts. 2. Change to your directory where PTR.EXE is found and type PTR/AUTOFONT and press Enter. Be sure to use the forward slash and spell "autofont" correctly. If you do not see a list of printers and are not asked for the directory of your printer files, exit and repeat step 2. 3. Select the cartridge in WordPerfect. This is done by entering WordPerfect by typing WP, pressing Shift-F7 for Print, S for Select Printer, E for Edit, C for Cartridges and Fonts. Select either Cartridges or Soft Fonts (whichever applies), and mark the fonts you have just installed. To reiterate: Step 1 - Install the AutoFont Support files onto your hard drive. Step 2 - Add the font information to your .ALL file through PTR/AUTOFONT. Step 3 - Select the fonts in WordPerfect. Instructions for installing AutoFont on the Hewlett-Packard IIID These instructions are for the Hewlett-Packard PCL 5 printers that scale fonts only (such as the HP laserJet III printer family). If you are using the disk based scalable typefaces on an earlier HP printer that does not scale fonts, you will need to use the Type Director 2.0 font management program to build a printer driver for these typefaces. Contact you local authorized Hewlett-Packard dealer for ordering information. STEP A - For Cartridges Only Your new HP scalable typeface product includes AutoFont Support disks. These disks contain typeface information that WordPerfect 5.1 can use to create a printer driver for your new typefaces. To install the AutoFont Support files onto your computer's hard disk drive, do the following steps: 1. Insert the AutoFont Support Installer disk into Drive A:. 2. Type A:AUTOFONT and press Enter. 3. Answer the questions as they appear on the screen. *Answer NO to the screen font question. WordPerfect 5.1 does not support custom screen fonts. The AutoFont Support Installer will put the information about your typefaces into a directory called \AUTOFONT, and then will return you to DOS. STEP B - Install the correct version of PTR To enable WordPerfect 5.1 to build a printer driver from the AutoFont Support files, you must have a PTR.EXE program dated 06/26/90 or later. You must also have the correct .ALL file for your printer installed. To see if a .ALL file for your printer is installed, and to determine the date of your PTR program, go to a DOS prompt on the disk drive where WordPerfect 5.1 has been installed and do the following: 1. Type cd\WP51. 2. Type DIR *.ALL If you get the message File Not Found, you are not in the directory where your printer files are located, or you have not yet installed the printer .ALL files in WordPerfect. Run WP's Install program to install the .All file for your printer in the directory where WordPerfect is located or change to the directory where your printer files are located. 3. Once you are in the directory where you printer files are located, type Dir PTR.*. You should see something similar to the following: PTR EXE 230788 6-26-90 If the PTR.EXE file is dated on or after 06/26/90, you are able to proceed with the installation. 4. Place the WordPerfect/PTR program disk that is included with the HP typeface product into drive A:. Then type COPY A: *.*. If you are installing from the B: drive substitute B: for A:. Once you have successfully copied PTR.EXE into the directory where your printer files are located, proceed as follows: STEP C - Add The Typefaces To WordPerfect's Printer Files Each time you use AutoFont Support to add new scalable typefaces to your computer's hard disk, you will need to run the PTR program with the /Autofont switch to update the WordPerfect printer .ALL files. 1. Type CD\WP51 to enter the directory where you have installed WP51. 2. Type PTR/AUTOFONT and press Enter. Be sure the use the forward slash (/) not the backward slash (\). You will see a list of the printers that can work with AutoFont support. 3. Use the arrow keys to highlight the name of the HP printer model that you are using. 4. When you have highlighted your printer, press Enter to select and add AutoFont to your printer selection. The PTR program will update your printer files so that WordPerfect 5.1 can use the typeface information in the \AUTOFONT directory. After updating your files, PTR will return you to DOS. STEP D - Make The Typefaces Active In WordPerfect To make your typefaces active so that you can select them within your document, perform the following steps: 1. Type WP to start up WordPerfect 5.1 from a DOS prompt. 2. Press Shift-F7, and S for select. Highlight your HP printer, then press 3 for Edit. 3. Press 4 to change to the Cartridge and Font information. If your scalable typeface collection is on a cartridge do the following: a. Move the highlight bar with your arrow keys to highlight Cartridges and press Enter. b. Move the bar again until you highlight the name of the HP scalable typeface cartridge you are installing. c. Press the asterisk (*) to mark or unmark the name of the cartridge. Or, if you are using disk based scalable typefaces do the following: a. Move the highlight bar again until you highlight the name of the AutoFont PCL 5 scalable font group and press Enter. b. Move the bar again to highlight the name of the scalable font group and press Enter. c. Mark all the typefaces that you would like to use within WordPerfect. Typefaces can be marked or unmarked with an asterisk (*) or a plus (+) symbol, depending on the way you choose to access them in WordPerfect. 4. Press F7 Exit until you return to your document screen. 5. Your new base fonts will appear when you choose the Ctrl-F8, 4 for the Base Font option to change fonts within your document. When you select a scalable font, the screen will prompt you to enter a point size. You can enter any point size ranging from .2 point to 999.7 points about 14" in height. |
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