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Graphics Mode Causes The Status Line To Disap |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: After entering any graphics mode in WordPerfect (e.g., View Document, Edit Graphics, etc.), the status line (or bottom line of the text screen) no longer displays. This happens to customers using Orchid or Tseng graphics cards. Solutions: The following troubleshooting options have helped customers with this problem: 1. One customer using an Orchid ProDesigner SVGA card, the text and graphics drivers provided by Orchid, and a Genius mouse had the mouse type selected as Logitech Serial. WP auto-selected MOUSE.COM, and after this the status line displayed correctly after the customer entered graphics mode. Also, Orchid has an updated driver fix available. It is called WPERF.EXE, dated 05/20/92. It is available on their BBS or through the mail. 2. Another customer was using the 132x25 save font text driver from TSENG.VRS with 512 characters. The current drivers written by Tseng for the Tseng 3000 and 4000 video cards will not display the status line in extended text mode. Customers using the local bus versions of the Tseng graphics cards may also have this problem. If the customer would like WP to write text drivers to support the Tseng graphics cards, please write an enhancement. Otherwise, this is a problem with the Tseng text drivers, and customers should contact the manufacturer of the driver for a solution. Status: Enhance ***|enhance|*** Press Enter on link token to view statement. 3. Another customer only had this problem when the pull-down menu was visible (Shift-F1, 2, 4, 8, Y). This customer worked around the problem by not displaying the pull-down menu, choosing the correct text driver in Setup (in this case the Orchid 100x40 driver), and clicking the right mouse button to access the pull-down menu. 4. This problem may happen with several drivers for cards that use the Tseng chip set. These drivers are supplied by the manufacturer and not by WPCorp (see #2 above). As a work around the customer can try setting the text mode at DOS; this is generally done with a utility program provided by the card manufacturer such as VMODE or XMODE. Then the customer can start WP by typing WP/SS-rows, columns. |
Answer:
Details:
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