![]() |
First Several Pages Of Document Deleted After |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: When the customer generates an Index using a Concordance file on the document, several pages at the beginning of the document are deleted and a string of control characters appear at the top of the document. Solutions: The problem is caused when the generate process is building the information gathered for the index back into the document. If there is a graphics box in the document that has too much text in the graphics edit screen, WP normally returns the error message, "Too Much Text" when the user tries to exit the graphics edit screen. However, in this case, the error did not occur. When generate was building the information back into the document, it conflicted with the formatter. This caused the generate process to delete a portion of the beginning of the document. If the document is saved after this process, it will then be damaged. How/Why: The problem is caused by a conflict with the formatter when the generate process is gathering information for and building the index, when there is too much text within a graphics box. The problem can be corrected by finding the graphics box that has information that exceeds a page in length and deleting the additional information. Troubleshooting this problem consisted of the following steps: 1. Retrieved the document into WP51 and generated to duplicate the problem (the problem was duplicated by the specialist). 2. Retrieved the document into WP51 again and searched for graphics boxes in the document to see which type of graphics the customer was using (e.g., Text and User boxes). 3. Performed a Search/Replace for all Text boxes, replacing them with nothing so the boxes were deleted from the document. Result: Generated the document, but the problem still occurred. 4. Retrieved the document again, performed a Search/Replace for all User boxes, replacing them with nothing so the boxes were deleted from the document (leaving all Text boxes in the document). Result: Generated the document, and could not duplicate the problem. 5. Repeated step 4, but deleted only the last half of the User boxes. Result: Generated the document, and could not duplicate the problem. 6. Repeated steps 4 and 5, reducing the number of User boxes deleted until finding the User boxes that were causing the problem. 7. The last 3 User boxes in the document contained too much text, which causes the problem. To correct the problem, the specialist went into the edit screen of each User box and deleted text until the information within the edit screen no longer exceeded a page in length. This problem has been addressed by Development and will be addressed in the next version of WordPerfect. This has been tested in the latest development code for the next version of WordPerfect and appears to be fixed. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |