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HP DeskJet Portable And HP DeskJet 550C Print
DocumentID: 600333
Revision Date: 29-Feb-96 1:28:23 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Hewlett Packard is now shipping two new printers, the HP DeskJet Portable and the HP DeskJet 550C. HP will ship the initial release driver in the box with the printer, however, the driver is also available the WPCorp BBS.

The following information contains a description of the printers.

The HP DeskJet 550C and DeskJet Portable are new printers released by Hewlett-Packard Company on October 5, 1992. The printer ships with a WordPerfect 5.1 printer definition in the box. The date in Helps and Hints is 00/00/00.

The HP DeskJet 550C is a color printer similar to the HP DeskJet 500C but the black and color cartridges no longer need to be exchanged. The print mechanism houses both ink cartridges. The main advantage of having both cartridges available is the ability to print color ASCII text. The printer comes with more fonts than the HP DeskJet 500 and the 500C. Another difference is the ability to stack envelopes. The envelopes now go in short edge first and print using a landscape font. The printer still has a .9" unprintable area on the left margin when printing envelopes so make sure users do not set the left margin less then .9". The HP DeskJet 550C also supports shingling; a process of printing in an interlaced manner. The HP DeskJet 550C also supports depletion which is the process of selectively removing dots from the image to be printed to reduce the bleeding of colors. Although graphics commands are supported on the printer in landscape orientation, WordPerfect does not support this feature on this printer.

A printing error may occur if superscripted and/or subscripted text is placed between two side-by-side graphics images. A printing error may also occur if .DRS characters and graphics are mixed on the same line. The symptoms of the error are random characters and graphics appearing on the page. This problem is caused by WordPerfect sending multiple Start Raster graphics command at the same vertical position while using the shingling command. If this problem occurs, the following changes need to be made to the .PRS file:

      1.      Retrieve the .PRS file in the PTR Program.
      2.      Press Enter twice.
      3.      Cursor to Initialize at Start of Page, and press Enter.
      4.      Delete all codes in Initialize at Start of Page.
      5.      Press Alt-F7 to save the file.

The side effect of deleting this command is the shingling feature is no longer supported.

The HP DeskJet Portable is a monochrome printer. This printer has the same fonts as the HP DeskJet 550C printer. The printer definition comes standard with the forms location set to manual. The base printer requires users to hand feed paper manually. HP has an optional sheet feeder. If a user has the sheet feeder, they do not need to select a sheet feeder definition. Set the forms location to continuous for users that have the sheet feeder. Printing envelopes is not supported on this printer.

Answer:

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Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.