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Print - Jobs Not Sending Over Network Until E |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: The following options can be used to troubleshoot cases in which jobs do not print until WordPerfect (running on a network) is exited: 1. Press F3 for Help. Does the network type (NetWP Novell Network) appear in the upper right hand corner? If it does not a. Check the WordPerfect directory for a network environment file (WP{WP}.ENV) b. If an environment file does not exits, one should be created. This file is in DOS text format, and can be created in WP or at DOS. The file contains the following information: /NT=# (# = the number of the Network Type. See page 1009 - 1010 in the WordPerfect manual for a list of supported networks and their corresponding numbers) /PS=F:\WP51\SETUP (Drive letter and directory path of the directory holding the user's .SET files, WPxxx{.SET) 2. Did the user answer Yes to the question "Network Printer Yes/No?" This prompt appears when changing the printer port (Shift-F7, S, E, 2). The default port setting is LPT1. If using a CAPTURE command to print through LPT1, the user may not have changed the port; therefore, they did not receive the "Network Printer Yes/No" prompt. Customers using a Novell network may want to set the port by selecting option 8 (Other) on the Port menu (Shift-F7, S, E, 2). After selecting option 8, if printing to a parallel port, the user should manually enter the location, but not include the colon. For example, the LPT1 port would be typed as LPT1, not LPT1:. If printing to a queue, the user would enter the queue name. (Capturing does not take advantage of serial ports.) After entering the port information, the user will be asked if this is a network printer. They should be sure to answer Yes. 3. Was an invalid key pressed on the print server? If so, the print server may stop all jobs coming through the queues until the Space Bar is pressed. Pressing a key essentially pauses the print server, and pressing the Space Bar restores it. |
Answer:
Details:
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