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Document Not Printing Caused By Two Paper Siz |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The user has an HP LaserJet IIP. When the user printed a legal paper size, in Control Printer the error message "Printer Not Accepting Characters" is displayed. The other forms print correctly. Solutions: The user had two identical Paper Size/Type names (Standard) for 8.5" x 11" and 8.5" x 14". After changing the name for the 8.5" x 14" to Legal, the problem no longer occurred. The error message was appearing because the user had the wrong bin for the paper size code in her document. This caused the printer to go off line. The printer was off line, and the user sent something to print which resulted in the message "Printer Not Accepting Characters." |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |