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Printer 5.0 Files Not Retrieving Properly
DocumentID: 647736
Revision Date: 29-Feb-96 8:19:23 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer has the 06-12-89 release of WP 5.0. The WP 5.0 printer list shows the HP LaserJet IID as "HP Laserjet II D" which uses HPLASIID.PRS file. When the customer tries to retrieve a file from WP 5.0 into WP 5.1, he does not get the ".PRS file not found. Formatting for current printer" error message. When the customer tries to edit the printer (now listed as "HP Laserjet II D" but should be "HP Laserjet IID" in WP 5.1) he gets an error message telling him that the .PRS file is not found. When he goes into View Document he gets the "Invalid Printer File" error message. If the customer copies his WP 5.0 .PRS file to WP 5.1, he of course gets "Printer File is Wrong Version." Why doesn't WordPerfect format for the current correct 5.1 printer? Solutions: The customer was retrieving his WP 5.0 file from the same directory that he had his 5.0 .PRS files. The way shift-F10 (retrieve) works is that it will look at the Location of Auxiliary files to find the path where the printer files are located. Then, it will find the printer that was used in the document, matching the .PRS file and the printer name. When the document is retrieved in through List Files, WP can now look, in addition to the path mentioned previously, at the directory that you are currently in. His result was that the 5.0 .PRS file name was being found, but the printer name in the .SET file wasn't. The result is that WP would create the name from the file, which will leave printer settings, like Port, blank.

Answer:

Details:


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