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Tables Troubleshooting Guide
DocumentID: 660422
Revision Date: 29-Feb-96 8:49:20 PM

The information in this document applies to:
WordPerfect® 6.0 for DOS

Problem

Solutions: TROUBLESHOOTING
1.      Check the release date of WP.
2.      Read the appropriate sections in the manual and workbook. Tip - The manuals are in Folio (e.g., -MANUALS).
3.      Check SCNs, Folio and the STR database.
4.      Check cell and column formats in Table Edit.
5.      Try turning on/off cell formula recognition at document level from within Table Edit.
6.      Check Initial Codes in Setup and Document Initial Codes.
7.      Check Reveal Codes.
8.      Try copying only the table to a blank screen to see if the problem still occurs.
9.      Duplicate from a blank screen.
10.      Try an "x retrieve" of the document.
11.      Enter WP with a /X or rename the .SET file.
12.      Does the problem occur in both Text and Graphics modes?
13.      Does the problem occur using (accelerated) keystrokes, the mouse, or the pull-down menus?
14.      Run vanilla.
15.      If the problem is document-specific, try making a backup of the document, saving in WP 5.1 format, and then re-retrieving the document.
16.      Try deleting the Table Definition code (if the table is not too complicated) and removing the table structure only. Then block the text that is left and re-create a table from tabular columns. Some formatting may be required, but if the table definition is damaged, this may help.

Note: If the customer is having a problem in the international version of the product, try having him/her duplicate the problem in the latest US version of the product. If you can duplicate the problem in the US version, put the US date as the date of the product when writing an STR.

Answer:

Details:


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