Top Navigational Bar

Letterhead Paper Size Switches To All Others
DocumentID: 601024
Revision Date: 29-Feb-96 1:28:35 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The user's document created with a Letterhead Paper Size/Type will change to the All Others form when taken to a different printer driver. This occurs even though the Letterhead form exists in the second printer driver. The customer is using the HP LaserJet Series II and HP LaserJet IIISi printer drivers. Solutions: The program is working as designed. The Letterhead form the user defined for the HP LaserJet Series II printer had been defined using Option 3 for the Paper Type name (Shift-F8, 2, 7, 5, 2). The Letterhead form defined for the HP LaserJet IIISi was defined using the Other option and typing in the form name Letterhead. If the letterhead form is defined the same for both printers, the documents will not have any form conversion problems.

Status:      Working as Designed
***|wad|***
Press Enter on link token to view statement.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.