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Alloy Network Problems And Solutions |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: FYI: The following are problems and solutions users have encountered running WP on Alloy Network: 1. To run WP 5.1 on the Alloy NTNX 2.1 network, you must use the /NC and network type 0 (/NT=0) startup options. This is also the case with WP 5.0. However, one customer still couldn't get the program to load after trying /NC/NH; the terminals still locked up. To correct the problem, the user started WP with /NH/NC/NK. It is also necessary to use /NH/NC/NK to start WP 5.1 on an Alloy ATNX network version 1.61 and /NH on an Alloy NTNX version 1.68 network. Evidently, the interrupts that WordPerfect was taking are essential to the operating system. 2. The computer locked when a customer used all startup options to run WP on a small XT computer on Alloy 1.60. The user needs to get an update from Alloy. The 1.60 release will not allow WP 5.1 to run successfully on some older PCs. WP may not run correctly on any release of Alloy earlier than 1.68. 3. A customer using Alloy's ATNX software version 1.40 (a predecessor to NTNX software) with DOS 3.2 on a Packard Bell 286 server with Wyse 60 terminals in PC emulation mode tried to execute WP from a station and before the copyright screen appeared, the computer emitted a low, steady beep. The user then had to reboot and use the /NC/NH/NK startup options to successfully enter WP. 4. The computer locked each time a user entered WordPerfect using Alloy NTNX Multiware. The user entered WP by using the following startup options: /NC/NK/NH/NE/MONO/X. If any of those options were eliminated, the computer locked again. A graphics driver had been auto-selected on the dumb terminals (there is no graphics card on these terminals). WPINFO will indicate that there is a graphics card because the host has a graphics card. Renaming the .SET and setting Graphics Screen Type (Shift-F1, 2, 2) to None, allowed the user to enter without WP locking. Note: if renaming the .SET file solves the problem, please write an STR and have the customer send in the .SET file (see memo 25718W in this infobase). 5. Another customer was unable to run WP 6.0 for DOS on an Alloy 2.00 network. The error message "User Process Has Executed Invalid Instruction And Has Been Stopped By The Operating System" would display. The user would then be taken back to the Alloy system screen. Starting WP 6.0 with the /NC/NK/NH startup options allowed WP to start. This is the same way that Alloy NTNX and ATNX work with WP 5.1 for DOS. |
Answer:
Details:
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