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HP LaserJet IIISi-Not All Jobs Getting Spoole
DocumentID: 646696
Revision Date: 29-Feb-96 8:19:16 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Not all of the print jobs sent to the printer were getting spooled to the queue or printing correctly. After selecting the HP LaserJet IIISi driver for WordPerfect 5.1, the user sent several jobs to the printer and only some of the jobs actually made it to the queue. Some of the jobs that do make it to the queue end up with zero bytes or print incorrectly. Solutions: There was a hand shaking protocol on the HP LaserJet IIISi that was set up incorrectly. The HP LaserJet IIISi printer has the ability to print both PCL and PS. To do this, the printer must be put in a Software Select mode. This means that the printer can switch between modes at any time. If the printer is not in this mode and a print job is sent to the printer in an incorrect format, the printer will not print correctly.

Answer:

Details:


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