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Tandy LP 1000 Not Printing - Cable Problems
DocumentID: 635521
Revision Date: 29-Feb-96 3:03:54 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: The Tandy LP 1000 requires a special Tandy ribbon cable. The pin configurations are not the same as other printers, so regular cables won't work. Ribbon cables are flat, not round like normal printer cables. This flat cable is not shielded. Shielding is protection added to round cables to protect the integrity of the information traveling through the wires inside of the cable.

The ribbon type of cable can have many problems including the length (keep it under 10 feet if possible). Noise, magnetic fields, radiation, kinks in the cable, winding it up under the desk, twisting, folding, or furniture resting on the cable can also cause the information to become scrambled and cause printing problems. Winding the cable up causes it to produce a magnetic field. Fluorescent lights give off radiation that can affect the print. Loud noises such as a phone, radio, or T.V. can cause problems. Electrical wires not encased in a conduit, even though they are inside the wall can be a problem. It is best to keep the cable under the desk, as flat as possible, and away from as many of these factors as you can.

One customer was unable to print to the Tandy LP 1000 because her chair was sitting on the printer cable. When she moved the chair, the printer worked fine.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.