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IBM 4019 - Odd Size Envelope Causes Prompt Fo
DocumentID: 637416
Revision Date: 29-Feb-96 3:04:36 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is using the IBM 4019 Laserprinter (this memo will refer to all IBM 40xx series printers including the IBM 4029 printers). If the customer chooses an odd sized envelope form, the printer prompts for letter size paper. Another customer printed an envelope and the text was rotated incorrectly. The address printed upside down. Solutions: The printer only supports the following envelope sizes: 3.875" x 7.5"; 3.875" x 8.875"; 4" x 9.5"; 110mm x 220mm; 162mm x 229mm; and 176mm x 250mm. If the customer chooses an envelope size other than one of these, WordPerfect will select a supported form that is larger (normally letter or legal) and position the text so it will print on the given size. In this case, WP sent a letter sized paper command to the printer. If the customer does not want the letter size code to be sent to the printer, they can select an envelope size the printer supports and use margins to position the text correctly.

Also, the printer controls the orientation of the landscape for envelopes. The printer will place the landscape text so that it will print correctly on the envelope if the flap is positioned in the center of the envelope bin. The landscape text placement for letter, legal, or other paper sizes is positioned 180 degrees opposite of the way it does envelopes.

Answer:

Details:


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