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FAX - Phonebook Is Blank in WP60c and WP61DOS |
The information in this document applies to:
WordPerfect® 6.1 for DOS
Problem
Symptoms: The phonebook appears blank when it actually has entries. Solutions: Copying or moving the phonebook file from the user's default document directory back into \queues will replace the new phonebook with the user's original phonebook. The real problem is a second attempt has been made to load Faxb after it has already been loaded. Check the autoexec.bat file for multiple Faxb lines. If the fax files are being loaded from a batch file, check the batch file for multiple Faxb lines. Remove and additional statements that attempt to load Faxb more than once. Causes: If faxb is loaded twice from WP60c or WP61DOS, the phonebook file will be moved to the user's default document directory and a new phonebook placed in the default phonebook directory (C:\WP6x\Queues). Multiple attempts to load Faxb will occur if a user reinstalls WP6x Fax Services and continues to say "yes" to placing the fax lines in the autoexec.bat file. |
Answer:
Details:
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