Top Navigational Bar

HP DeskJet - Downloadable Soft Fonts Not Prin
DocumentID: 645450
Revision Date: 29-Feb-96 8:19:05 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: A customer using an HP DeskJet printer printed the font test by pressing Font and Reset simultaneously. All of the downloaded fonts printed correctly. The downloaded fonts would not, however, print from WordPerfect. The customer proceeded to check the soft font setup in WordPerfect. They discovered that the Quantity (or memory allowance) had been set to 256K with 156K still available, but in reality the printer only had 128K. Reducing the Quantity to 128K corrected the printing problems. Each of the soft fonts printed as desired.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.