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"Printer Selection Not Properly Set Up" Print
DocumentID: 629239
Revision Date: 29-Feb-96 1:42:41 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: WP 5.1 DOS tries to select the WordPerfect 5.1 for Windows .WRS file as the printer driver when a user prints WPWin 5.1 files from WP 5.1 DOS. This happens when users save files in WPWin 5.1 with a Windows printer driver selected and the Format Retrieved Documents for Default Printer option (Shift-F1, 4,4) is set to No. This can happen even if the WP and WPWin printer driver files are located in different directories. Solutions: To correct the problem, users should perform the following steps in WP 5.1 DOS:
1.      Delete the .WRS entry from the Select Printer screen (Shift-F7, S, 5)
2.      Change the Format Retrieved Documents for Default Printer option to Yes (Shift-F1, 4, 4)
3.      Retrieve the WPWin 5.1 document again (or select a valid .PRS driver)

One customer realized what had happened when they received the message "Printer Selection Not Properly Set Up" when trying to print in WP 5.1 DOS. Since WP 5.1 DOS was trying to use a .WRS file, the printer driver was listed without a port selection. Attempts to select a port caused the message "ERROR: Unknown Printer Type -- Unable To Print" to appear in Control Printer. The correct fonts appeared on the Base Font list and the Paper Size/Type screen displayed one form, "Windows Default," which is the form displayed in WPWin 5.1 when a Windows driver is selected.

Another customer who received the "Printer Selection Not Properly Set Up" error corrected the problem by starting WPWin and selecting each of the printer drivers separately. Apparently, the customer's .WRS files were not getting updated correctly. Selecting the printer drivers individually forced WPWin to update each driver.

Answer:

Details:


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