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Pacific Data 25-In-One And The ECMA Substitut
DocumentID: 647716
Revision Date: 29-Feb-96 8:19:23 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When using the Pacific Data 25-in-One (103) cartridge, the WordPerfect characters 1,81 and 6,1 print improperly using Helvetica or Times Roman as the current font. She can change to the Courier, compose the character and then change back to the other font, but this is time consuming since they use these two characters frequently. Solutions: The problem your customer is having is because of their cartridge not having the ECMA Substitute set. We have given her the option to update her cartridge or delete out the character map value and PS widths for the characters she is not getting. There are now 6 versions of the Pacific Data Products 25-in-One! cartridge. It is not feasible to support that many versions of a single cartridge from WordPerfect's perspective. We are, therefore, phasing out support for all but the latest version, the CF125. Users with old cartridges have two recourses that they can follow, both of which will take them to Pacific Data Products. They can call and get an updated driver from PDP, or they can call PDP and get their cartridge upgraded. An additional option they have is to write their own driver.

When using an older cartridge with a newer printer definition the wrong font may print...when helvetica is selected Times Roman prints. Customers may check the side of the cartridge to find the version number. The number should read CF125 in order to be supported.

Answer:

Details:


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