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Documents Print Slowly From WP 5.1 - Check Av
DocumentID: 613027
Revision Date: 29-Feb-96 1:35:37 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer's documents take a long time to print from WP 5.1 DOS. Solutions: The customer was running several programs and the computer was simply running out of memory. The customer was running WP 5.1 DOS from Windows 3.1 with Norton Desktop 2.2 for Windows as the shell. The customer also had By Design, FaceLift, and Extend-a-Name Plus loaded for use with WP 5.1.

How/Why:
The probable cause of the customer's problem was Extend-a-Name Plus. It is a 1989 software program that is not fully compatible with Windows or MS-DOS 5.0/6.0. World Software Corporation, producers of Extend-a-Name Plus, felt that this was almost certainly the cause of the customer's problem. They suggested that the customer upgrade to the current version of Extend-a-File Plus, which is fully compatible with newer software environments.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.