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Citizen 120D - Printing Garbage And Stopping |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: When the customer prints to a Citizen 120D, a wavy line and the number 5 print at the top of the page. The printer prints one-half to two-thirds down the page and inserts a zero inside a box. Then the printer stops completely. The dip switches are all off, which is the default configuration. Printing from DOS works correctly. Solutions: Citizen told the customer to change dip switch number 4 on bank 2. This step corrected the problem. The Citizen 120D should only have one bank of switches, but for some reason, the customer's printer had two banks. WordPerfect recommends that all switches be off. If a customer calls having this same problem and he or she has two banks of switches, changing switch 4 on bank 2 may correct the problem. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |