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UDP Turboscript Cartridges - Spacing Incorrec
DocumentID: 637207
Revision Date: 29-Feb-96 3:04:32 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the customer uses the UDP Turboscript III or Turboscript II cartridge and selects the UDP drivers, or the IBM 4216-30 or IBM 4216-31 printer drivers, which work with HP printers, some fonts do not fully justify, flush right, or space correctly. Solutions: UDP suggests using the IBM 4216-31 printer driver because this will give the same font support found in the cartridge, and most programs do not support their cartridge directly. WPCorp also has a driver written for the UDP cartridge. The fonts being affected are: Helvetica Black, Helvetica Black Oblique, Helvetica Light, Helvetica Light Oblique, ITC Garamond Bold, ITC Garamond Bold Italic, ITC Garamond Light, ITC Garamond Light Italic, ITC Korinna Bold, ITC Korinna Kursiv Bold, ITC Korinna Kursiv Regular, and ITC Korinna Regular.

When the tester printed to the IBM 4216-31 printer, the fonts worked correctly and all the spacing, justification, flush rights, and superscripts were correct. When the tester printed to an HP LaserJet III printer with UDP cartridge and the IBM printer driver selected, the printout was incorrect (just like the customer's).

The problem is that the UDP cartridge does not use the same spacing tables as the IBM. PC Printer Development called UDP, and they said they have a new cartridge that will fix this spacing problem. If customers are experiencing spacing problems with the fonts listed above on the UDP Turboscript II or Turboscript III cartridge, please have them contact UDP.

Answer:

Details:


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