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Okidata Pacemark 2410 - Lines Positioning Inc
DocumentID: 645399
Revision Date: 29-Feb-96 8:19:05 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A customer has an Okidata Pacemark 2410 printer. He is trying to print using a Legal-Wide Paper Size/Type code. On the printed document, the first line begins at the left margin. Line 2 begins on the next line down but is 1" to the right of the end of the first line. Line 3 begins on the next line but 1" to the right of line 2, and line 4 begins 1" to the right of line 3. At this point, the computer locks up. The customer can print fine from DOS and with a Standard printer definition. The suggestions in Memo P51_1252S did not help this customer. Solutions: The problem could not be duplicated in-house, even with the customer's files. The customer's printer has an old ROM version. He will try to upgrade the ROM on his printer. To find out the ROM version of this printer, turn the printer off, turn on the self test switch under the cover on the front right of the printer, turn the printer on, then take the printer off line. WordPerfect's printer settings printed out as follows:
PROM REVISION = 5.2 5.1
OPTION = 10011001 00101010 000100 0000

Answer:

Details:


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