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HP LaserJet IIP Not Printing Well With Switch
DocumentID: 647395
Revision Date: 29-Feb-96 8:19:21 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The user cannot print long documents through his switch box to the HP LaserJet IIP. It works fine with other Panasonic KX-P4450 printer. He does not receive an error message in Printer Control, but the job does not leave the print queue. He can cancel the print job, either from Printer Control or by exiting WordPerfect and then print a short document successfully. Printing to disk will send the entire document to the printer every time. Solutions: The customer can try the following to determine if the problem is hardware or not:
1.      Have him use the Panasonic KX-P definition to print to the HP LaserJEt IIP. The Panasonic Driver uses HP codes to communicate to the printer. This will tell you if the problem could be set to one definition.
2.      Have him trade printer positions only, do not have him move cables, and have him do this with the HP LaserJet Series IIP and the Panasonic KX-P4450. There is a possibility that it could be the output of the logical connection through a specific terminal.

Answer:

Details:


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