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Network Banner Pulled From Wrong Paper Tray
DocumentID: 651461
Revision Date: 29-Feb-96 8:29:07 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is printing to an HP LaserJet IID through Novell network version 2.15. Banners are being pulled from the envelope feeder when a job is sent from WP. Regular documents pull from tray 1, as they should, but the banner always pulls from the envelope feeder. Solutions: From the problem reported, it looks like the default paper tray set on the printer is the envelope feeder. The network will send the banner in an unformatted DOS text format, which means that the paper for the banner is going to pull from the default paper tray.

Answer:

Details:


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