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IBM 4019 LaserPrinter - "Error 4" When Printi
DocumentID: 626498
Revision Date: 29-Feb-96 1:41:37 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: If the customer marks approximately 150 soft fonts and tries to print, the message "Error 4" appears on the IBM 4019 LaserPrinter. According to the printer manual, "Error 4" means "Invalid font ID was requested, or error in information that defines downloadable font header." Solutions: The customer has indicated in WordPerfect that the printer has 2500K available memory for soft fonts because the printer has 2.5M of available memory. However, some memory must be left to store the document; not all of the printer's memory can be used for fonts. After changing the available memory in WP to 2000K, the printer is able to print without an error message as long as the user does not send more fonts than what the printer is capable of handling.

Answer:

Details:


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