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"Printer Not Accepting Characters" Possible F
DocumentID: 647335
Revision Date: 29-Feb-96 8:19:20 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer has a New Technologies computer and an HP LaserJet Series II printer and is getting "Printer not accepting characters" when she prints. She does have a switch box, and she is connected to a serial port. Solutions: On the printer menu see if Xon/Xoff is being used, if it's not, make sure that the WP port selection corresponds to this setting. If it is, make sure that WP corresponds to Xon/Xoff settings. If this still does not work, have him print out of another program first, and then try printing out of WP. If this works then it is possible that his machines' serial initial flags are not being set; we have found this problem on some machines. This will be fixed on the next interim release following 1/19/90 and you will want to update his program 1&2 when this happens.

Answer:

Details:


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