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Fax - Error in Faxman Index File...
DocumentID: 669639
Revision Date: 29-Feb-96 8:50:16 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When loading FAXDIR. the following message appears:

"Error in Faxman Index File. Press R to Reindex of Any Key to continue". Solutions: Press R to try and reindex. If this does not work, try deleting the SUPER.QUE from the \QUEUES subdirectory. Execute Reindex from the directory where the fax files are installed.

Note: Make the user aware of the following before implementing.

If this still does not work, delete all files with a .QUE extension in the \QUEUES subdirectory. This will delete all received fax files and .que files relating to sent faxes. The next time an attempt is made to load FAXDIR, a new SUPER.QUE will be created. This should correct the error. Causes: Errors are present in the SUPER.QUE file concerning the information it has about other .QUE files in /QUEUES, or the SUPER.QUE file is damaged. The errors or damage cause FAXDIR not to load successfully.

Answer:

Details:


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