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Troubleshooting Setup Running Standard Mode |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: If the customer cannot run in standard mode, make sure they have the following: * 80286 processor or above * At least 384K of conventional memory free * At least 192K extended memory free * HIMEM.SYS is installed Usually the problem is related to HIMEM.SYS. Make sure HIMEM.SYS is first in the CONFIG.SYS. If HIMEM.SYS is loaded properly, it is possible that HIMEM.SYS identified the machine type incorrectly. If this is the case, they will need to force HIMEM.SYS to read the correct machine type by changing their CONFIG.SYS file. From: DEVICE=C:\HIMEM.SYS To: DEVICE=C:\HIMEM.SYS /M:(NAME or number) For example, using the chart below for an IBM AT machine, change the line to read: DEVICE=C:\HIMEM.SYS /M:AT or DEVICE=C:\HIMEM.SYS /M:1 Number Name Computer type 1 AT IBM AT or 100% compatible 2 PS2 IBM PS/2 3 PTLCASCADE Phoenix Cascade BIOS 4 HPVECTR HP Vectra(A & A+) 5 ATT6300PLUS AT&T 6300 Plus 6 ACER1100 Acer 1100 7 TOSHIBA Toshiba 1600 & 1200XE 8 WYSE Wyse 12.5 MHz 286 |
Answer:
Details:
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