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Canon BJC-800/820 - Landscape Printing Wraps
DocumentID: 632269
Revision Date: 29-Feb-96 3:02:58 PM

The information in this document applies to:
WordPerfect® 6.0 for DOS

Problem

Symptoms: When the user tries to print on landscape paper (wide paper, not rotated text) to the Canon BJC-800 printer, the text wraps or truncates at 8". Solutions: This printer is capable of printing paper up to 11.7" wide. However, the factory default setting for the printer is 8". To print on wide paper, it is necessary to change the menu setting on the printer to 11" wide. Note: This information also applies to the Canon BJC-820 printer.

How/Why:
Instructions for changing the printer's menu settings can be found in Chapter 2 of the Printer Users Manual. If customers have difficulty understanding these instructions or do not have the manual, the print width can be changed as follows:
1.      Press the printer's Online button to take the printer off line.
2.      Press the Menu (Right Arrow) button until the LCD reads Set Parameter.
3.      Press the Enter Key. The LCD should now read Color.
4.      Press the Menu Key until the LCD reads Line Length.
5.      Press Enter. The LCD will now display the current setting.
6.      Press the Menu key until the desired width (11") shows in the LCD.
7.      Press Enter. A beep will sound.
8.      Press the Exit button until the LCD reads SAVE NVRAM = YES.
9.      Press Enter to save the new setting(s).

Customers will also need to verify that the All Others paper definition in WordPerfect is set to 11.7". To do this, select Layout|Page|Paper Size|highlight All Others|Edit. If the Maximum Width option is not 11.7", then change it to 11.7" and exit back to the document screen.

Answer:

Details:


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