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"Error Scanning WordPerfect .ALL File" Instal
DocumentID: 600716
Revision Date: 29-Feb-96 1:28:30 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The message "Error Scanning WordPerfect .ALL File" appeared as a user was installing the FaceLift font package. Solutions: The following information is from the troubleshooting section of the FaceLift manual:

Cause:      You may not have the correct ALL file for your printer in the directory you specified for Printer files. Also, old and invalid ALL files may be in the same directory with a valid ALL file.

Solution:      Delete any invalid ALL files and install the correct ALL file for your printer, or copy any unnecessary ALL files to another directory.

Each of user's .ALL files were in the directory specified in FaceLift. However, the user noticed that three of the .ALL files had similar names (EPHP1.ALL, WPH.ALL and WPHP1.ALL). The user renamed the EPHP1.ALL and WPH.ALL files to have an extension of .OLD leaving WPHP1.ALL as it was. After doing so, the user was successful in installing FaceLift.

Answer:

Details:


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