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Startup Option /WS Used To Troubleshoot Memor |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: In the 06/29/90 interim release we have included a new startup option, /WS. This option displays the size of the conventional and expanded memory workspaces on the WordPerfect introductory screen. This option is extremely useful in narrowing problems with memory. Take an example: A user calls in with an "out of memory" error message. The error occurs in view or while printing. When he uses the /WS option to see how much workspace is available to WordPerfect, you discover that his conventional workspace is 70K. When you ask if he has a keyboard selected, he says he does. The keyboard file is 30K. Since the keyboard is stored in the initially available conventional workspace, you now know his workspace has been reduced to 40K. He also has a .PRS file selected which is 60K. Up to 80% of the .PRS file can be loaded into conventional memory. The keyboard and the .PRS files cannot be removed from the workspace because they both occupy a permanent workspace area. With all of this information, you can see that WP does not have enough memory to view. Recommend that the user deselect the keyboard before viewing and printing and that should solve the problem. |
Answer:
Details:
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