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Bitstream FaceLift - Font Library Not Install
DocumentID: 605856
Revision Date: 29-Feb-96 1:31:33 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The Bitstream FaceLift program does not add fonts properly to the HP LaserJet Series II (Additional) .ALL file or any long named driver. The Bitstream FaceLift program adds the fonts into a font library called "FaceLift HP LaserJet Series II (Additional)." This library name does not fit in the display on the font library screen. The font library name appears as "FaceLift HP LaserJet Series II (Addi." It is truncated because the field is too large. When entering the Cartridges and Fonts menu in WP, the FaceLift font group name is blank due to the problem above. If the customer presses Enter on the blank group, the FaceLift fonts do appear. However, when exiting out of the Fonts screen, the error message "Divide Overflow" is displayed and the machine locks up. The problem can be solved by renaming the font group to a shorter name through the PTR Program, such as "FaceLift". Solutions: The workaround stated above will overcome the problem. The following steps tell you how to do this:
1.      Retrieve the printer .ALL file into the PTR Program
2.      Highlight and select the printer that the FaceLift fonts were installed for
3.      Move to the Fonts category, press Enter, and cursor to the categories under Soft Fonts(Kb). Notice a category that says something similar to "FaceLift (HP LaserJet Series II Addi)"
4.      Select the option for Rename and shorten the name to FaceLift
5.      Exit the PTR Program, saving the .ALL file and replacing the old one

Bitstream's installation of the font library is overflowing the string size allowed by the PTR Program. The customer should contact Bitstream regarding this problem.

Answer:

Details:


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