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MoreFonts Trouble Shooting |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: Most of the customer support associated with using MoreFonts and WordPerfect falls into a few simple categories. Each is easily identified and the solution is usually quick and simple. 1. Fonts do not show up for marking. Consistent Printer Selection. MoreFonts and WordPerfect must reference the same printer. Make sure that the printers selected in MoreFonts and WordPerfect are the same. Consistent ALL File Selection. MoreFonts and WordPerfect must reference the same .ALL files. Check that the WordPerfect directory in the MoreFonts intermediate menu is the same as that specified in the Printer Files item on the Setup: Location of Files screen (Shift-F1, L). 2. Fonts do not show up in base font menu. Consistent Orientation. The HP LaserJet Plus, HP LaserJet Series II and compatibles cannot rotate fonts between portrait and landscape. For such printers only fonts whose orientation matches that of the current page will appear in the base font menu. Fontware 1.0 Incompatible MoreFonts cannot be used with an ALL file containing fonts installed with version 1.0 of Fontware. If the user wants to use both packages with the same ALL file, he must upgrade to version 3.0 of Fontware. 3. MoreFonts gives an error when installing fonts. Printer Not Found In .ALL file The selected printer could not be found in any ALL file in the WordPerfect directory. Check that the printer and directory are correct. Make sure the appropriate ALL file has been installed in the WordPerfect directory. No .ALL File Memory Resource. This error is associated with old copies of WordPerfect 5.0 ALL files. Be sure that the file on the WordPerfect printer disk is dated 12/01/88 or later. Not Enough Free Disk Space. Not Enough Free Memory. Can't Install Font. Can't Install Font Set. Can't Execute INSTWP50.EXE Can't Execute INSTWP51.EXE These errors occur when MoreFonts does not have enough available RAM or disk memory to perform the installation. Check the following: MoreFonts needs at least 384K of FREE RAM to install fonts into WordPerfect. MoreFonts CANNOT be run with the WordPerfect Shell/DOS command (Ctrl-F1). MoreFonts requires FILES=20 (or more) in CONFIG.SYS. MoreFonts requires enough disk space for the new soft fonts and a copy of the ALL file with the new font information. |
Answer:
Details:
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