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Problems With Chips And Technology Expanded Memory |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
PROBLEM: When a customer enters WordPerfect with expanded memory loaded, many problems occur: the error messages "Divide Overflow" and "Insufficient Memory For /R" display and the computer locks. When the customer uses the startup option /NE, WP works fine. WP appears to work correctly when the customer uses the /32 startup option. However, when the customer exits WP the error "No EMS available" appears. ANSWER: In memo "Expanded Memory Calls", it states that if /NE works, it is not a WordPerfect problem. However, here are some suggestions for those using Chips and Technology. For 3.2 mode, the only way to determine how many handles are available, is to allocate handles until there is an error message, then go back and de-allocate all the allocated handles. In this user's case, there is an error message during the de-allocate process. There is nothing to do but indicate no expanded memory available and continue in that mode. Also, there is no way to de-allocate the expanded memory already allocated, since there is an error message during the de- allocate call. Also, please refer to memo "NEATEMM.SYS Expanded Memory Problems Corrected" for more information. |
Answer:
Details:
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