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Print To Disk
DocumentID: 651955
Revision Date: 29-Feb-96 8:29:11 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: To print a print to disk file, type COPY FILENAME PORT (COPY A:JOB LPT1) at the DOS prompt. This will send the appropriate information with the file and should duplicate the print job like it was created. When printing a file to disk, make sure the document is saved with the same printer definition that will be needed at the other computer. Printing to disk allows you to print from another computer station that does not have WordPerfect.

A print to disk file can be retrieved to a formatting screen using Ctrl-F5 and will include text and printer codes.

Problems to be aware of:
Many print jobs contain more than one file. The /B option should be used when sending the document to print. The /B option tells DOS to look at the size of the full document and to not stop printing until it has printed all the bytes of information in the file. The file can be printed by typing at a DOS prompt,
COPY/B FILENAME PORT (COPY/B A:JOB LPT1). This option can also be helpful when printing graphics that do not print correctly.

When printing to disk and then transferring the file to a modem, blank lines are sent at the beginning of the file. Since the customer is charged per line when transferring files via modem, blank lines are costly. To delete these lines, have the customer go through the following steps in the PTR Program:
1.      Enter the PTR Program and retrieve the DOTEXPRI.PRS file. Press enter to edit.
2.      Press Enter on Initialize and Reset. Go to Reset/Advance at End of Page and insert [12] in the expression. Move to
Printer Auto Page Advance? and enter Yes.
3.      Exit back to the first edit menu where Initialize and Reset is the first option and move to Horizontal Motion. Press Enter to edit.
4.      Move to Relative Horizontal Spacing (microspacing) and press Enter. Move to Perform Carriage Return and delete the codes in the Expression. Move to Auto Line Feed on Carriage Return? and delete Yes.
5.      Exit back to the first edit menu and move to Printer Commands and press Enter to edit. Insert 200 in Printhead Bias (Top).
6.      Before Exiting PTR replace the DOTEXPRI.PRS file.
7.      In Wordperfect, change all margins to 0.


Troubleshooting tips:
A file printed to disk is a valuable tool. The codes can be interpreted by following the printer manual and chart for the printer in question. While on the phone with a customer having a printing problem, have the customer print to disk a simple sentence without using sort fonts, etc. and retrieve it to their screen using Ctrl-F5. Duplicate the same sentence on your screen and compare the codes. If Ctrl-F5 does not work for retrieval, print the file at DOS and then compare the codes. Compare the documents for codes that are different. If the text and setup are identical the codes should be the same. The size of the documents should be identical. If the codes are the same, the printer itself is probably not set up correctly (Menu settings, Dip switches, etc.). If a customer has two identical printers they can use to print the file, and the problem is the same for both printers, the problem is in the document. If the problem is different or not present on either one of the printers, it is something in their printer setup.

(Refer to memo 5276 in the !WP51 infobase for additional information on how to do a print to disk.)

Answer:

Details:


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