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Brother HR Daisywheel Printers & Prestige Pri
DocumentID: 600932
Revision Date: 29-Feb-96 1:28:33 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Many customers using the Brother HR daisywheel printers (models HR-15XL, HR-20, HR-35 and/or HR-40) and the Prestige 1012 print wheel will commonly select the incorrect print wheel in WordPerfect. Solutions: This situation will occur because the customer can see a 10 and a 12 on the print wheel. The customer will then assume that they have a Prestige 10 or 12 Combination print wheel. In almost all cases, the customer actually has the regular Prestige 10 and the regular Prestige 12 print wheel. The print wheel should be labeled as to whether it is a Combination or ASCII print wheel. In WP, the customer can change the print wheel quantity to two (2) and mark both print wheels with an asterisk (*). The keystrokes for accomplishing this are as follows: Print (Shift-F7), S (Select Printer), Edit (3), and then 4 or 5 (Cartridges and Fonts).

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.