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HP DeskJet Plus Not Printing Prestige Elite F
DocumentID: 645445
Revision Date: 29-Feb-96 8:19:05 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: With the Prestige Elite (22706B) and the Letter Gothic (22706C) cartridges loaded and selected in WP, if we choose a base font of Prestige Elite then each time we do a print job it gets printed in Letter Gothic. However, if we physically take the Letter Gothic cartridge out of the printer it works OK. This is on the HP DeskJet Plus. Solutions: There is a problem in the printer definition with the way that we are selecting the Prestige fonts. This will be changed in the next printer master release. If you want to, you can take the customer into PTR and modify the printer definition on WPMS1.ALL. Change the point size in size and spacing for the Prestige fonts from 12pt to 10pt with 2 pt leading. For the half height fonts, change from 6pt to 5pt with 1pt leading.

Answer:

Details:


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