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Hardware Device Won't Work After Installation
DocumentID: 643058
Revision Date: 29-Feb-96 8:18:49 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Although most hardware devices work with MS-DOS version 5.0, some earlier versions of the devices (such as a scanner, memory board, floppy disk drive, mouse, or modem card) may not.

Most hardware requires a device driver. A DEVICE command in your CONFIG.SYS file loads the device driver. If after installing DOS 5.0 a hardware device won't work, ensure that the syntax of the DEVICE command is correct.

If the hardware device driver is properly installed, but the hardware still does not work with DOS 5.0, the device driver is probably incompatible with version 5.0. Contact your hardware vendor for a more current version of the hardware device driver.

While waiting for your updated device driver, you might want to restore your previous version of DOS so that you can continue to use your hardware device.

Answer:

Details:


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