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Specific Network Troubleshooting
DocumentID: 605473
Revision Date: 29-Feb-96 1:31:26 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Novell
To check rights:      DOS PROMPT>rights

To check file attributes:      DOS PROMPT>flag(space)filename

To check the printer port:
      If sending information to a network printer using a network version of WordPerfect the port should indicate a print queue not LPT1. The print queue setting would be entered by selecting 8 for other in the port options and entering the print queue name or the print queue number. The user would also answer YES when asked if a network printer. At this point they will be asked to "Suppress Top of Form on last page of document? No (Yes)" Generally the answer should be No. However, if answering No causes a form feed to begin printing after each job, then this should be set to Yes.

IBM PC NETWORK
To check rights:      DOS PROMPT>Net(space)share
                        DOS PROMPT>NET(space)use      
The second will list devices and directories used with access rights

To check file attributes:      DOS PROMPT>attrib(space)filename

To check the printer port:
      Be sure that some type of port is selected. Step through the port selections making sure that the prompt of "Network Printer? Yes (No)" is answered Yes. At this point they will be asked to "Suppress Top of Form on last page of document? No (Yes)" Generally the answer should be No. However, if answering No causes a form feed to begin printing after each job, then this should be set to Yes.

3COM 3+
To check rights:      DOS PROMPT>3F>DIR

To check file attributes:      DOS PROMPT>ATTRIB(space)filename

To check the printer port:
      Be sure that some type of port is selected. Step through the port selections making sure that the prompt of "Network Printer? Yes (No)" is answered Yes. At this point they will be asked to "Suppress Top of Form on last page of document? No (Yes)" Generally the answer should be No. However, if answering No causes a form feed to begin printing after each job, then this should be set to Yes.

Answer:

Details:


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