Top Navigational Bar

Canon BJ-10e - Bottom Margin Too High
DocumentID: 609641
Revision Date: 29-Feb-96 1:34:23 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: With the top and bottom margins set to 1", the customer is getting a 1" top margin but a 1.125" bottom margin. Solutions: Through testing with the printer, WPCorp has found that the vertical spacing decreases on each line, so that by the middle of the page you are no longer getting 6 lines per inch. This is internal to the printer.

A representative from Canon said that to work around the problem, the user should use the BJ-10e driver, have the printer in Native Mode, and make sure the #10 switch is on. Canon also suggests that WP let customers know that Canon has a customer support line as well.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.