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Novell Network Not Recognizing Dongle For Heb
DocumentID: 600055
Revision Date: 29-Feb-96 1:28:13 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The user's network system is not recognizing the Network Security Key (dongle) for the Hebrew Language Module. The Netware and IPX/SPX versions are 2.15. Solutions: The Network Security Installation can only be used on Novell networks that use IPX/SPX drivers version 3.01 or later.

If customers are calling with problems with their Network Security Key, the following troubleshooting steps might help.

1.      From a DOS prompt type NVER, and check the IPX/SAX versions. They must be version 3.01 or later.
2.      Run WPMNTR.EXE, which is on the Network Security Installation diskette, to show whether or not WPSRVR.EXE has been run and is being recognized.
3.      The README.NET file (also on the Network Security Installation diskette) is helpful in understanding how WPSRVR.EXE works.

Answer:

Details:


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