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LaserMaster 1000 - Getting 1000 x 1000 Resolu |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: A customer is using the LaserMaster 1000 (1000 dpi 135) driver. He is getting 1000 x 400 resolution rather than 1000 x 1000. He had previously been told by WordPerfect that in order to get this high resolution, he needed to mark Color Not Supported in the PTR program. This did not help. Solutions: Marking Color Not Supported in the LM driver should result in 1000 x 1000 text resolution. After testing with the customer, it was discovered that if he went back to LaserMaster version 3.1, he received 1000 x 1000 resolution. If he changed to LM version 3.2, he would only get 1000 x 400 resolution. WordPerfect used LM version 3.0 to test on and could not duplicate the problem. The customer is contacting LaserMaster about this problem. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |