Top Navigational Bar

"Access Denied" - In View Document On DEC PCS
DocumentID: 607774
Revision Date: 29-Feb-96 1:32:31 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When a customer is logged onto the DEC PCSA network, going into View Document gives the message "Access Denied." WordPerfect is on the hard drive, and this error doesn't occur when the customer is logged off the network. The customer thinks this problem started happening around the time he/she started using Quarterdeck QEMM 5.11, but the customer is starting WP with /NE. Solutions: The problem only occurred on that one machine. After loading Window's expanded memory manager (HIMEM.SYS) and using /NC/NK, View Document worked correctly while the customer was logged onto the DEC network. This is probably caused by a memory addressing problem between the video card and the network card. The customer is going to use the Exclude statement with QEMM to fix this problem.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.