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Kyocera Printers Resetting Top Margin To -.2 |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: They have a Kyocera F-2010, F-1010, and F-1000A. In 5.0 there was only one printer definition that ran all three printers. In 5.1 all of the drivers are separate. In 5.0 she did not have this problem. The problem is that after printing in WP the printer top margin gets reset back to -.2 which causes problems when trying to print in Lotus etc. because they lose the top of their document. In WP it prints fine. If they don't print in WP first then the printer margin does not get set back and they can print from their other programs fine. Comments: PCP:JEFFB: They all still use the same driver. PTR 5.1 makes it possible to list separate names but point them to the same driver. Solutions: Send out the latest 5.1 printer masters dated 4/12/90. This will fix their problem. The problem was there was no [27]"E" code in the hpplus reset variable. The variable was changed to hpiireset, which has the needed code. |
Answer:
Details:
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