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IBM Quietwriter III--New ROM Version
DocumentID: 634028
Revision Date: 29-Feb-96 3:03:30 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Some operators have identified some problems with the IBM Quietwriter III with a new EPROM number, 1319686, that cannot be resolved through normal troubleshooting. These problems include the envelope bin on the sheet feeder not functioning some intermittent vertical and horizontal spacing problems. When troubleshooting this printer and upon identifying the 1319686 EPROM number, be sure to check to see that the customer is using the IBM printer cable. Should it be necessary to create an STR be sure to include the serial number found inside the printer: inside on the left near the back.

Comment from PC Printers:
All the problems that were concidered to be related to the ROM have been tested since IBM sent us the Quietwriter 3 with the 1319686 ROM and Eiji Primrose could not duplicate any of the problems. No longer is the ROM a factor.

Answer:

Details:


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