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StarExchange Doesn't Convert Documents To WP
DocumentID: 618475
Revision Date: 29-Feb-96 1:38:23 PM

The information in this document applies to:
WordPerfect® 6.0 for DOS

Problem

Symptoms: The customer could not retrieve WordStar 7.0 documents that were converted to WP format through a program called StarExchange. Solutions: The problem is that StarExchange is adding invalid prefix information on the file that WP 6.0 does not properly recognize. WP 5.1 can interpret the file, and adds the appropriate prefix when the file is saved back out.

How/Why:
When the prefix information is incorrect, it can cause WP 6.0 DOS to give error messages, convert incorrectly, or lock the computer. The files will need to be retrieved into WP 5.1 and be resaved to receive a valid prefix, or the user may contact the makers of StarExchange and see if they have a patch.

Answer:

Details:


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