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HP PaintJet XL300 Does Not Return To Black Af
DocumentID: 637258
Revision Date: 29-Feb-96 3:04:33 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: After printing colored text, the HP PaintJet XL300 will not return to black ink. The printer will initially print in black, but if the color black is reselected, the text continues to print in the previous color. Solutions: This problem is scheduled to be corrected in the next interim release after the 07/17/92 printer release. IMPORTANT: Before updating any customer, please check the Software Change Notices to verify that the correction has been made.

This problem is specific to the HP PaintJet XL300 printer driver and will happen in any version of WP (including US and CE).

To correct the problem, please do the following:
1.      Retrieve the .ALL file into the PTR Program and select the HP PaintJet XL300.
2.      Select Attribute Methods, Color, Auto Color, and then RGB (Red, Green, Blue) Table.
3.      Press the Insert key and then Enter. This will create a new color that is a duplicate of the first one in the list.
4.      Type 207 and press Enter. Press the Right Arrow key to move the cursor to the next column and type a 0. Do this for the next two columns as well. You will notice that as you change the percentages for red, green, and blue to 0 that the next three columns (Cyan, Magenta, and Yellow) will all change to 100.
5.      Save the modified .ALL file and exit the PTR Program.
6.      Enter WordPerfect and press Shift-F7, S, highlight the HP PaintJet XL300 and select 7 for Update. This will copy the changes made to the .ALL file into the .PRS file.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.