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Tutor Locks When Entering - Wrong DOS Version
DocumentID: 641824
Revision Date: 29-Feb-96 8:18:40 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When a customer entered Tutor, the computer would lock. The computer was a DEL 386 with 4M of RAM. The path was only PATH=C:\WP51;C:\WP51\LEARN and all the temporary files were deleted. Solutions: The customer had just formatted the hard drive. By typing VER at the DOS prompt, he discovered he had formatted the disk with COMPAQ DOS instead of MS-DOS. After reformatting the hard drive with the correct DOS and reinstalling WordPerfect, the Tutor no longer locked.

Answer:

Details:


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