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Garbage In Print Jobs When Customer Prints To
DocumentID: 635898
Revision Date: 29-Feb-96 3:04:01 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the customer prints directly to the queue on a Novell 2.15c network from WordPerfect, miscellaneous garbage characters print throughout the documents. If the customer prints to a captured port, the garbage does not appear. Solutions: The customer was running QEMM 6.0, and QEMM was not optimized correctly. The customer found that running without the Stealth option (ST:M) on the device line for QEMM eliminated the garbage in the print jobs. There was a conflict in the upper memory area which the customer will narrow down, and the customer will put an EXCLUDE statement on the device line of the CONFIG.SYS file where QEMM386.SYS is executed. The syntax for excluding areas of memory is (X=XXXX-YYYY).

Answer:

Details:


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