![]() |
PacificPage PostScript Cartridge And Legal Fo |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The PacificPage PostScript emulation cartridge produces a paper jam when printing a legal landscape form (14" X 8.5") on the HP LaserJet Series II and HP LaserJet III printers. The legal portrait paper size jammed as well. Solutions: Pacific Data Products has released several versions of the PacificPage PostScript cartridge. Problems are fixed with each upgrade release of the cartridge. Unfortunately, Pacific Data did not previously label the cartridges according to the release date. The cartridge version can be found by doing a test page (font test 2 times and enter) or just take the printer off line and press the + button. Support for the legal form size was added to a later release of the cartridge. For the HP LaserJet IIP and IIIP printers, customers must take out the cartridge, turn the printer off and on, then set the printer menu paper size to legal. Then turn the printer off, put the cartridge back in, and turn the printer on and it will be set for legal. The printer needs to be off when the cartridge is taken out because the cartridge takes over all menu settings. When customers are done printing, they will need to go through the same steps to set the printer back into letter mode. It is not possible to manually print legal forms with any release of their cartridges. Users must have a legal tray in order to print legal forms. This also applies to the A4 and B5 paper sizes. Please refer the customer to Pacific Data Products for a cartridge upgrade that supports legal paper. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |