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Bitstream Facelift Readme WordPerfect 5.1+
DocumentID: 669559
Revision Date: 29-Feb-96 8:50:16 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: FLREAD.ME
*********

Notes on FaceLift 2.0 for WordPerfect
=====================================

This file contains important information that is not
included in the FaceLift for WordPerfect User Guide. The
information is organized under the following topics:

* FaceLift and FaceLift's FLSETUP Program
* Network Support
* Laser Printer Support
* Dot Matrix and InkJet Printer Support
* Computer System Support
* Supported Printers


FaceLift and FaceLift's FLSETUP Program
=======================================
The notes in this section apply to FaceLift and the FLSETUP
program, which installs and customizes FaceLift.

FaceLift Files
--------------
The following are FaceLift 2.0 files (in addition to those
listed in Appendix C of the FaceLift User Guide):

Name Description
---- -----------
[printerfile].F15 If you are upgrading from FaceLift 1.5,
FaceLift 2.0's FLSETUP program backs up
the existing FaceLift-supported .ALL
and .PRS files and gives them the
extension .F15.

FLTFACE.INF Contains information that enables
FaceLift and WordPerfect to load quickly
into memory

EFFECTS.DTA Located in the BTFONTS directory.
Contains information about any custom
fonts you have created so that they
appear in the list when you select
FLSETUP's Loadtype option.

Size of Fill Patterns in the Reference Card and User Guide
----------------------------------------------------------
The sizes of the fill patterns shown in the Custom Fonts
Reference card and Chapter 3 of the User Guide do not match
exactly the sizes you get from your printer. Use the Fill
Scaling option in the Create a New Custom Font screen to
adjust the sizes of the fill patterns.

Correction: Fonts as Graphics Threshold
---------------------------------------
In FLSETUP's "Review an Installed Printer" option, the default
size for HP LaserJet Plus and compatibles is 30 points. The
default size of HP LaserJet Series II and compatibles and
betters (such as the HP LaserJet III and 4) is 130 points.
The limit is 500 points.

Adding Typefaces (LOADTYPE option in FLSETUP)
---------------------------------------------
WordPerfect printer .ALL files can handle approximately 200
typefaces. In addition, you can create between 400 and 600
custom fonts based on those typefaces. (The actual amount
depends on the printer you use.) However, you cannot install
more than 100 typefaces at one time into an .ALL file using
the LOADTYPE option in the FLSETUP program. If you have more
than 100 typefaces in the /BTFONTS directory, don't install
all of the typefaces at once. Instead, install them in groups
of less than 100.

Error Message: "Can't create or write temporary file"
-----------------------------------------------------
The above error might appear if you try to add more than
100 typefaces in one session into an .ALL file using the
LOADTYPE option in FLSETUP. See the note above on adding
typefaces for more information.

Insufficient Memory for FaceLift and WordPerfect
------------------------------------------------
If there is not enough memory to run FaceLift and WordPerfect,
FaceLift beeps and returns to the DOS prompt. Remove any TSR
programs, or if you are running DOS 5.0, see your DOS manual
about loading the TSR programs into high memory. If you still
cannot load FaceLift and WordPerfect, you may need to purchase
expanded memory; or if you use DOS 5.0, you can use it to
create expanded memory from extended memory.

Insufficient Memory for Running View Document, Merge, and
Go to DOS
---------------------------------------------------------
If after loading FaceLift and WordPerfect there is not enough
RAM left to run View Document, Merge, and Go to DOS, try
the following: remove any TSR programs, or if you are running
DOS 5.0, see your DOS manual about loading the TSR programs
into high memory. If you still cannot load FaceLift and
WordPerfect, you may need to purchase expanded memory; or if
you use DOS 5.0, you can create expanded memory from
extended memory.

Cancelling Print jobs in WordPerfect
------------------------------------
Because FaceLift controls printing, canceling a print job in
WordPerfect does nothing; you have to cancel the print job
from FaceLift.

To cancel a print job
1. Exit WordPerfect. The message appears "FLWP still
printing. Press Cntl-C to cancel."
2. Press Cntl-C.

With dot matrix printers, pressing Cntl-C does not immediately
stop a document from printing because the the print job is
stored in a buffer on your computer. Once the printer finishes
printing what is stored in the buffer, the printing stops.

FaceLift Fonts Don't Appear in WordPerfect
------------------------------------------
If the FaceLift fonts don't appear in WordPerfect's base font
listing, be sure to update the printer (Shift+F7,S,U). If the
fonts still don't appear, it may be because the location of
printer files in WordPerfect is invalid. This could occur if
you have changed the location of the printer .ALL files during
the installation of FaceLift. The steps to change the
directory for printer files in WordPerfect are Shift+F1,L,P.

System Hangs When Exiting WordPerfect
-------------------------------------
The system might hang if you have included the DOS command
APPEND /X /E in the AUTOEXEC.BAT file. Try setting FaceLift
as a TSR (use the General Settings option in FLSETUP) or,
don't use the APPEND command in AUTOEXEC.BAT if it is not
necessary.

Starting WordPerfect DOS from Within Windows
--------------------------------------------
To start WordPerfect from within Windows, you need to either
modify the PIF file for WordPerfect or change the properties
of your WordPerfect icon to load FLWP.EXE into memory.
Consult you Microsoft Windows User's Guide for more
information.

Starting WordPerfect from a Menu System
---------------------------------------
You need to amend your menu to include loading FaceLift
into memory along with WordPerfect, by changing the command that
executes WordPerfect to FLWP.EXE. This loads FaceLift, which in
turn loads WordPerfect. Consult the documentation included with
your menu program for information on how to edit your menu.

Starting WordPerfect with Another Add-on Program
------------------------------------------------
Some third party add-on programs available for WordPerfect such
as By Design, Grammatik, and RightWriter that perform functions
such as adding graphic capabilities and grammar and spell-
checking, modify the command you use to load WordPerfect
just as FaceLift does. (FaceLift changes the command for loading
WordPerfect from WP to FLWP.) To use one of these third party
programs with FaceLift, change the WordPerfect program name in
theGeneral Settings option in FLSETUP to include the executable
file for the other product, for example:

By Design: BD.EXE
Grammatik: GMKWP.EXE
RightWriter: WPRIGHT.EXE

FaceLift loads the third-party program, which in turn loads
WordPerfect.

If FaceLift Erases Printer Soft Fonts
-------------------------------------
To avoid the problem of FaceLift erasing soft fonts that have
been downloaded to the printer, change the setting for "Is
this a shared printer?" under FLSETUP's "Review and Installed
Printer" option to Yes.


Network Support
===============
The notes in this section apply to some or all supported
PC networks.

FaceLift License Agreement
--------------------------
The FaceLift for WordPerfect license agreement requires
the purchase of one copy of FaceLift for each computer.
If you are installing FaceLift on a network and you have
only one copy of FaceLift, please contact Bitstream or
you local software dealer to purchase a Bitstream
Multi-License Pack.

Location of Files
-----------------
It is strongly recommended that all FaceLift files,
especially the users' individual configuration files,
be stored in one common directory.

Printer Limitations
-------------------
Up to seven printers can be installed in the master
configuration file, and up to seven more printers
can be installed in each user's configuration file.
Therefore, the total possible printers for a given
user is 14 printers.

User Configuration Files
------------------------
If you do not create user configuration files, FaceLift
uses the master configuration files when it loads FLWP.
This permits users to print with FaceLift fonts.
However, without user configuration files, users
cannot make any modifications in FLSETUP, such as
creating custom fonts.

Separate .ALL Files for Network Users
-------------------------------------
It is best that users who plan to make lots of custom fonts
with FaceLift have their own .ALL file and BTFONTS typeface
directory.

Microsoft LAN Manager
---------------------
Investigation has shown that FaceLift 2.0 does not fully
support LAN Manager. If you bought FaceLift 2.0 to use with
LAN Manager, Bitstream recommends that you return FaceLift
to your dealer for a full refund.

Novell Form Numbers and Banners
-------------------------------
Selecting Novell forms and banners from within WordPerfect
does not work with FaceLift 2.0. To use Novell forms or
banners, run the CAPTURE command to set the form or banner.
Then run FLSETUP, select the Port Mapping option and set
LPTx to DIRECT.

Printing Problems on LANtastic, Banyan Vines, and other
non-Novell Networks
-------------------------------------------------------
If you send a job to print, hear a beep from the
workstation and nothing prints, you may need to change the
port mapping table in FaceLift.

To change the port mapping table
1. Type FLSETUP /N at the directory where the FaceLift
program files are located.
2. Select the menu option "Change FLWP.CFG master
configuration", and press F10 to continue.
3. From the Main Menu, choose "Port mapping".
4. Tab to the port you need to change, and press .
5. Highlight "Direct" from the pop-up box of port mapping
options, and press .
6. Press F10, and choose the option "Save, return to
Network Administrator menu".
7. Choose "Save, return to DOS".

Now, try printing with FLWP.


Laser Printers
==============
The notes in this section apply to some or all supported
laser printers.

IBM 4029: 2nd Print Job Uses Resident Fonts
-------------------------------------------
The IBM 4029 requires the WPHP2.ALL file dated 7/17/92
or later.

HP LaserJet Plus and Series II Printers: Characters
Missing from Documents
---------------------------------------------------
(If you use a LaserJet compatible, go to the next
heading.)

Documents can have characters missing if the number of font
changes exceeds the 16 fonts per page maximum on the
HP LaserJet Plus and Series II. Either reduce the number of
fonts per page, or try this work-around:

1. At the FaceLift directory in DOS (normally C:\WP51, if
you are on a stand-alone system), type FLSETUP.
2. Choose the option "Review an installed printer", and
press F10.
3. Highlight the printer model on the list of installed
printers, and press F10.
4. Change the option "Download needed characters only"
to N(o). Then press F10.
5. Select the option "Save, return to DOS".

Try printing your document now.

Bear in mind that the above steps will slow down printing.
For simpler documents with fewer font changes, and you
probably will want to change the "Download needed characters
only" setting back to its default of Y(es) to regain print
speed.

HP LaserJet compatibles: Characters Missing from Documents
----------------------------------------------------------
You may experience characters missing from documents when
you print to an HP clone printer. You need to permanently
change the method which FaceLift uses to download fonts.
To do this:

1. At the FaceLift directory in DOS (normally C:\WP51 if
you are on a stand-alone system), type FLSETUP.
2. Choose the option "Review an installed printer", and
press F10.
3. Highlight the printer model on the list of installed
printers, and press F10.
4. Change the option "Download needed characters only"
to N(o). Then press F10.
5. Select the option "Save, return to DOS".

Try printing your document now.

If this does not correct the problem see "Installing a Generic
Laser Printer Driver" in Chapter 4 of the FaceLift 2.0 for
WordPerfect User Guide.

HP LaserJets and compatibles: An additional suggestion if
characters drop out of documents
---------------------------------------------------------
Occasionally, characters can drop out of documents because
memory for soft fonts is set too high in FaceLift's FLSETUP
program. Try lowering the setting for memory for soft fonts
under FLSETUP's "Review an Install Printer" option. Or you can
turn off the printer to clear its soft font memory; if you do
this, you also need to exit and re-enter FLWP.

HP LaserJet 4
-------------
The HP LaserJet 4 requires an HPLJ4.ALL file dated 7/1/92 or
later. When Text Quality is set to Draft in WordPerfect, your
output is at 300 dpi instead of 600 dpi.

Installing a Type City Cartridge after FaceLift Is Installed
-----------------------------------------------------------
If you have FaceLift set up for a dot matrix or inkjet printer
and you are installing a Type City cartridge for a laser printer,
the Type City installation program hangs when searching the .ALL
files. To avoid this problem, temporarily copy the FLWP5xx.ALL
file for the FaceLift printer to a different directory. When the
Type City installation is complete, copy the FLSP5xx.ALL file
back to its original location.

Correction: Fonts as Graphics Threshold
---------------------------------------
(This note is intentionally repeated from the FaceLift section.)

In FLSETUP's "Review an Installed Printer" option, the default
size for HP LaserJet Plus and compatibles is 30 points. The
default size of HP LaserJet Series II and compatibles and
better (such as the HP LaserJet III and 4) is 130 points.
The limit is 500 points.

Dot Matrix and InkJet Printers
==============================
The notes in this section apply to some or all supported
dot matrix and inkjet printers.

Printing Custom fonts Colors with WordPerfect 5.0
-------------------------------------------------
Specifying custom font colors can have unreliable results with
WordPerfect 5.0. For best results, use the predefined colors.

Page Margins
------------
FaceLift might use narrower or wider top and bottom page margins
than you are accustomed to in WordPerfect. If you need to, adjust
the margins in WordPerfect.

HP DeskJet: Saturation Settings
-------------------------------
Changing the saturation setting can lead to poor results in
printing. It is best to leave saturation at 100% in FLSETUP.

HP DeskJet 500 C: Sporadic Lines of Color
-----------------------------------------
Custom fonts with multiple effects printed in color might have
sporadic hairlines in the wrong color.

PaintJet XL 300: Required .ALL File
-----------------------------------
FaceLift requires the WPHP1.ALL file dated 4/22/92 or later
for WordPerfect 5.1. No .ALL file is available for
WordPerfect 5.0.


Computer System Support
=======================
The notes in this section apply to some or all supported
IBM PC/XT, AT, PS/2 or compatibles.

NoteStar Notebook: Nothing Prints
-------------------------------
Contact NoteStar for a fix to the problem if you cannot print
using FaceLift for WordPerfect. The fix is available on their
BBS; the phone number is 908-651-7398.

If you do not have a modem, contact NoteStar Technical Support
directly at:

NoteStar Computers
phone: 908-651-8686


Supported Printers
==================

Because of the great number of printers that emulate the most
popular dot matrix, inkjet, and laser printers, it is not possible
to guarantee that FaceLift 2.0 works with every one.

The following printers are supported by FaceLift 2.0 in addition
to those listed in the introduction to the User Guide:

Dot Matrix and InkJet Printers
-----------------------------
Brother HJ (Brother/IBM)
Brother HJ 100i (Epson)
Citizen GSX-140
Citizen GSX-140 Plus
Citizen GSX-240
Citizen PN 48 Notebook
HP DeskJet 550C
HP DeskJet Portable

Laser Printer
-------------
HP LaserJet 4

The following printers, which are listed as supported in the
introduction to the User Guide, are not supported:

NEC Pinwriter P2 (6302)
NEC Pinwriter P2 (6303)

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.