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HP LaserJet IIISi PostScript Or PCL - Will No
DocumentID: 646108
Revision Date: 29-Feb-96 8:19:11 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When using either the HP LaserJet IIISi PostScript or the HP LaserJet IIISi (PCL) codes, the customer could not print anything. The printer blinked for about one minute and then stopped; nothing would print out. After the printer didn't print, the customer sent the EHANDLER.PS file to the printer. The printer then printed out a page with the following text:
      ERROR UNDEFINED
      OFFENDING COMMAND
      STACK. Solutions: The printer's menu was set to SYS SWITCH = OFF. This setting does not allow the printer to use the software to switch between emulation modes. If SYS SWITCH is set to ON, the printer will allow the software to switch between PCL and PostScript modes.

To do this, take the printer off-line, and hold the Menu button until it reads Auto Continue. Then press the Menu button until it shows the Selection System Switch. If that equals off, switch it to on using the + (plus) key, then press Enter and turn the printer on-line again.

After one customer did this, the printer still didn't do anything, but seemed to be stuck in an EHANDLER.PS mode. So, the customer turned the printer off and back on, then exited WordPerfect and entered back in again. This corrected the problem.

Answer:

Details:


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