Top Navigational Bar

Novell Shell Version 3.01a And Network Drive
DocumentID: 651413
Revision Date: 29-Feb-96 8:29:07 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: WP is interpreting the network drives as disk drives rather than network drives. The user ran WPINFO and it reported that he had 17 disk drives. The user reported the problem because his users tried to press F5 twice to get back to the previous List Files menu and it didn't work. Evidently, that feature only works on a fixed disk. He is using Novell Shell version 3.01a. Solutions: The user was using IPX and XMSNET3 to get onto the network. After removing XMSNET3 and using NET3, the user no longer had problems using F5, F5. Regarding this problem, Development explained, "(I) have traced through XMSNET3 and found that it does indeed return an incorrect pointer when we try to determine whether a drive is fixed or not." The tester duplicated this problem and has notified Novell.

One customer mentioned that this problem did not occur when using a monochrome monitor and that using NET3.COM also solved the problem when using a color monitor.

*This information is given as a troubleshooting option.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.