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Problems Running Macros With TSRs In Memory |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: One customer running ScreenExtender could not create the {VAR 1} command in the Macro Editing screen in WordPerfect. Another customer running Screen Extender was unable to insert a Ctrl-B character (^B) into a macro by pressing Ctrl-V, Ctrl-B. Solutions: This occurs because ScreenExtender has other uses for the Alt-number keys. Both customers worked around the problems by starting WP without ScreenExtender. Problem Resolution has tested and has not been able to duplicate this problem. If your customer encounters this problem, please write an STR. 2. Problem: A customer using the Macros keyboard (MACROS.WPK) was unable to execute the Ctrl-E macro for printing an envelope. Another customer was unable to remap the Ctrl-E key in WP. Answer: The customers were running a TSR named Right Hand Man by Futuresoft. The Ctrl-E key is a reserved macro key Right Hand Man uses to export information. The user can go into Right Hand Man's utility program and remap or delete this key and reboot the computer to release the reserved key. To unload Right Hand Man the user can type RHM/R. 3. Problem: When Productivity Plus is resident and user presses Alt-F10 in WordPerfect, the message "Macro:" does not appear. Instead, WP inserts /WDR and a hard return wherever the cursor is. Productivity Plus is a TSR that remaps keystrokes to user-defined macros. Answer: The customer had remapped Alt-F10 to remove a row of data in Lotus. In Lotus Alt-F10 functioned according to the remapping. Since this program remaps the keystroke for all programs, WP will receive the exact keystrokes /WDR (Worksheet, Delete, Row) instead of the "Macro:" prompt. The only way to resolve this is remove the macro mapping causing the conflict, remap certain keystrokes in WP to avoid the conflict, or remove the Productivity Plus program itself. 4. Problem: Pressing Alt-X took the user into View Document instead of running the macro assigned to the Alt-X keystroke. Answer: The customer was running byDesign which uses the Alt-X keystroke to invoke View Document. ByDesign allows users to customize hotkeys to avoid these kinds of conflicts. |
Answer:
Details:
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