Top Navigational Bar

STANDARD.VRS File And WP - Screen Locking Or
DocumentID: 607913
Revision Date: 29-Feb-96 1:32:33 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer reported that updating from the 08/20/90 release of WordPerfect with an 11/06/89 STANDARD.VRS file to the 12/31/90 release of WP with a 12/31/90 STANDARD.VRS file caused the computer to lock. After this, the computer displayed a black screen or an endless "Please Wait" message after entering the View Document screen several times. The problem did not occur after the user copied the 11/06/89 STANDARD.VRS file to the 12/31/90 WP directory. The customer is entering WP using batch files. The problem does not occur if the user enters WP without the batch files. Solutions: Adding the A:SHELL=C:\COMMAND.COM /P /E:512 statement to the CONFIG.SYS file resolved the problem. The customer can now enter the 12/31/90 release of WP (with 12/31/90 STANDARD.VRS) using batch files.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.