Top Navigational Bar

Sidekick Resident Program Causing Machine Loc
DocumentID: 633449
Revision Date: 29-Feb-96 3:03:17 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is experiencing a computer hard lock while trying to run Rhymer and WordPerfect 5.1. The customer is running the following resident programs (TSRs): Sidekick, Font Space, Cruise Control, and PC Quick. After the TSRs are loaded, the customer then tries to load Rhymer and WP 5.1 with the startup option "/D-D/32%1" When the customer does not try to use Rhymer, WP 5.1 will work fine. Rhymer works before WP 5.1 is installed, but the computer locks up when WP 5.1 is loaded. Solutions: The customer must use the /NE startup option when using Sidekick version 1.6b.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.