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File Server Goes Down - WP Loses Contact With |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: Will it be possible in the future for WordPerfect to re-establish contact with users after a file server goes down and comes back up again? Solutions: The Banyan network is set up in such a way that if the file server is brought down for any reason, when it is brought back up, it tries to reconfigure every session and every open file for each session. The local network shells dynamically reconfigure themselves to keep contact with the server as well. Essentially, contact is maintained over the first six levels of the OSI model. Responsibility for contact over the seventh level (the application level) lies with the application itself, and WordPerfect apparently does not do such a good job. Either WP locks up or you get the message, "Can't Find WP.FIL File." Either way, you have to reboot the PC. Once the user's station has lost connection with the server there is no way of reconnecting without rerunning the network shell's IPX and NET3. This means there is no way WP can continue because it has lost contact with the WP.EXE, WP.FIL, and the temporary files. WordPerfect has absolutely no control over this situation. WP is a victim of the network operating system and because WP runs across the communication links it provides, WordPerfect has no way of changing the situation. Users should find out why the network is going down and solve that problem. |
Answer:
Details:
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