![]() |
Error - "Disk Error 71" When Server Goes Down |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The customer received the error message "Disk Error 71" when the server went down while the customer's document was printing from WordPerfect. The customer is using the Novell network. The customer could not return to the program to save their file to a local drive. Once the error occurred, the system seemed to go into a loop that the customer could not stop. Solutions: The error above is a DOS error message which will rightly occur if the server goes down. The customer above would like to see WordPerfect exit the loop and prompt the user with "Put WP Disk 2 Back In Drive, Retry Or Cancel?" If there is some way that WordPerfect could take the user back to the editing screen to save the document, this would be a better solution. Information regarding the ability for the program to handle the error message in a different way should be written up as an enhancement request. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |