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Installing WordPerfect--"Access Denied" When
DocumentID: 644785
Revision Date: 29-Feb-96 8:19:01 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer was trying to install the HP Laserjet Series II using the auto install program when she received an "access denied" error message. This occurred when she went into WordPerfect's select printer screen and pressed enter for the filename "HPLASEII.PRS". If she changed the name of the printer file to HPLASEIO.PRS, the printer installed correctly. Solutions: It sounds to me like they had their old 5.0 HPLASEII.PRS file marked as "read-only". When they tried to select the printer in WP 5.1 with the same filename, the network would return the error. By renaming it, they are no longer trying to write to a read-only file, and there is no conflict.

Answer:

Details:


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