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Panasonic KX-P1124 - Top Margin Shifts Down 3
DocumentID: 634251
Revision Date: 29-Feb-96 3:03:36 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Unless the user specifies a paper size at the beginning of the document, the top margin shifts down 3/16ths of an inch. This problem has occurred since WP 5.0. Solutions: The customer replied with the following information: The problem with the Panasonic KX-P1124 printer and creeping vertical print seems to be a printer limitation. Panasonic supplied this workaround: The problem occurs when the printer is in Push mode and the user is feeding the paper from the BACK of the printer. To fix:
1.      Let the printer load the paper.
2.      Change the mode from Push to Pull. (This releases the friction rollers which are used even with tractor paper in Push mode).
3.      Grasp the paper near the print head and pull up snugly. (It'll come up 3-4/16th of an inch).
4.      Put the printer back in Push mode.
5.      Back the paper down. (Either with the Micro Line Feed, or turn it off, use the platen knob, and turn it back on.)

It'll stay "fixed" until you run the paper out of the printer, (i.e., to do an envelope, etc.)

Answer:

Details:


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