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"File Not Found" When Sending A Print Job |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: A customer using WordPerfect 5.1 was receiving the message "File Not Found" in Control Printer after sending a print job. The customer was using the network version of WP so the operator checked the printer port, which had been setup correctly. It was later discovered that the network type was no longer specified as Novell--it was setup as Other. After changing the type to the correct setting the error no longer appeared. This error can also appear if the incorrect port is selected. For example, hooking up to a parallel port but defining a serial port (Shift-F7). Another customer received the "File Not Found" error in Control Printer after they had manually typed in the printer port. They were using an LPT4 port and since an option for this port is not available they entered it under option 8 for Other. This is fine, but they typed LPT4 followed by a colon (:). The colon is entered by the program and should not be entered by the user. The error was eliminated after they retyped the port without the colon. One user received this error because the location of Printer Files was blank in Setup. Entering the correct directory corrected the problem. *This information is given strictly as a troubleshooting option. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |