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Print - Error "Printer File Is Wrong Version" |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: The message "Printer File Is Wrong Version" appeared when trying to print a file created in WordPerfect 5.0. Changing the option "Format For Default Printer" to Yes (Shift-F1, 4, 4) eliminated the error. One customer who received the same error, was retrieving the WP50 file from the same directory that held the 5.0 .PRS files. When retrieving a file with Shift-F10, the program looks at the Location of Auxiliary files to find the path to the printer files. After checking this path, the program looks for the printer definition used to create the document. If the document is retrieved through List Files, the program looks in the directories previously explained, as well as the directory in which the file is found. Since the customer's file was retrieved from List Files, WP found the 5.0 printer file located in that directory. This caused WP51 to try and read the 5.0 .PRS file, thus causing the "Printer File Is Wrong Version" error. *This information is given strictly as a troubleshooting option. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |