Top Navigational Bar

HP DeskJet 500C - Unable To Print Color Text
DocumentID: 632234
Revision Date: 29-Feb-96 3:02:57 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Solutions: Many customers do not understand that the HP DeskJet 500C does not print color in WordPerfect 5.1 for DOS. When the color cartridge is plugged into the 500C, the printer turns into a dumb graphics printer. This means that the printer is unable to accept text unless it is sent as graphics. The WP 5.1 DOS DeskJet 500 driver cannot do this, therefore the printer is unable to print color text in WP 5.1 DOS.

This information also applies to the HP DeskJet 310 portable printer.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.