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Print Job Not Canceling When Set To Multiple |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Solutions: A print job sent while using the Multiple Copies Generated From WordPerfect option continued printing even after the user canceled the job and turned the printer off and back on again. The problem became apparent when the user sent another job. Instead of printing the desired job, the previous job, still printing with multiple copies, began printing. The customer was printing with an Apple LaserWriter IINT over a Tops network that was using NetPrint software. The user eliminated the printing problem by canceling the jobs in NetPrint. This was done with the following steps: 1. Exit to a DOS prompt 2. Change to the TOPS directory 3. Type DEL *.JKL and press Enter The .JKL files are temporary print files created by NetPrint. The print jobs are canceled when the files with a .JKL extension are a deleted. *This information is given strictly as a troubleshooting option. |
Answer:
Details:
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