![]() |
Shift Key Sticking - Epson Keyboard And Compu |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The customer is having a problem with the Shift key sticking. The customer is using an Epson 386SX computer with an MM-1468J/Mini-Micro VGA monitor. The graphics card is a Super VGA 6000 Series (Genoa). The results of each of the seven troubleshooting steps that need to be completed are as follows: 1. Rapidly depressing the right shift key does correct the problem. 2. The customer did not try using the pull-down menus, since rapidly depressing the shift key corrected the problem. 3. Using "/NC" and/or "/NK" made no difference. 4. Booting in a vanilla environment made no difference. 5. The customer is not using QEMM or any expanded memory of any kind. 6. Changing keyboards made no difference. 7. All of the Artisoft utilities made no difference. Solutions: This information is being added to the compiled list of Shift key sticking problems. Also, the keyboard is an Epson Model Q203A Product A800180 and the customer is running an Epson 386SX with a 07/31/89 Epson BIOS. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |