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HP LaserJet III - Text On Envelope Prints Inc |
The information in this document applies to:
WordPerfect® 5.1 for DOS
Problem
Symptoms: The text printed on a manually-fed envelope is too high. The user can only see a line or two of the address. The customer is using the HP LaserJet III printer. Solutions: The manual feed envelope code was being sent correctly to the printer by WP. After prompting the user for the manual paper, the printer's Manual Feed Sensor was not recognizing when a piece of paper was inserted. Then, because the paper did not feed through, the customer was pressing the "Continue" button on the printer to get it to feed the envelope. When the Continue button is pressed, the page image is reset to the size of the inserted tray. This causes the text to print in the wrong location. The customer will need to correct the problem with the Manual Feed Sensor. |
Answer:
Details:
Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER. |