Top Navigational Bar

WP 5.1 And PCTOOLS
DocumentID: 650178
Revision Date: 29-Feb-96 8:28:57 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: A user on Compuserve has noticed that when using WordPerfect 5.1 with a Logitech serial mouse then invoke PCTOOLS 5.1 (resident mode) they lose mouse support when returning to WordPerfect. The mouse can only be accessed again by exiting WordPerfect and re-entering. It seems like a TSR conflict somewhere in memory. PCTOOLS works normally before and after.

The users system included 640K, only PCTOOLS resident, running under WP Shell 7/11/89. Solutions: MOUSE.COM is a TSR, it programs the mouse to return the movement information to WP in a consistent format so that we can know what to do with it. If the customer is using mouse.com as his driver in WP, then the PCTools TSR is removing WP as the selected program to receive the mouse input. When the customer returns to WP, he needs to re-select his mouse to get it to work in WP again. This is because the mouse.com protocol does not provide a method for programs to pass control to each other. Whenever a new program desired mouse input, it MUST disconnect the previous program and is not provided with a way to restore things when it is done.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.