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HP DeskJet 550C - Compose Characters Print In
DocumentID: 606682
Revision Date: 29-Feb-96 1:31:45 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: Graphically-created Compose characters in table cells or graphics boxes print incorrectly to an HP DeskJet 550C printer. The DRS characters appear to print twice with the second character overlapping the bottom of the first one. They also print very lightly. Solutions: Customers can work around this problem by setting the Graphics Quality to High before printing or by disabling the Shingling feature on the printer through the PTR Program. For more information on disabling the Shingling feature, see memo 10393W in the PRINT51 infobase. WP causes the problem by sending multiple Start Raster Graphics commands at the same vertical position while the printer is using the Shingling command.

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