Top Navigational Bar

"Unable To Print Graphic..." Password
DocumentID: 637829
Revision Date: 29-Feb-96 3:04:44 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: When the customer tries to print a file that is password protected containing a graphic, the message, "Unable To Print Graphic. Probable Cause, Insufficient Memory," appears. Solutions: The workaround for this problem is removing the password when the file needs to be printed.

In the interim after 11/04/91, the error message no longer appear. The customer should no longer get UAEs as a result of this problem.

Customers using PostScript printers should no longer experience problems with this. However on non-PostScript printers, the graphics do not print.

Customers with a PostScript printer will receive the interim as a fix for the problem. Customers with a non-PostScript printer will receive a low priority letter since the fix does not solve their problem.

NOTE: The password will still have to be removed to print the file on a non-PostScript printer.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.