Top Navigational Bar

Screen Garbaged When Running DESQview With WP
DocumentID: 653539
Revision Date: 29-Feb-96 8:29:24 PM

The information in this document applies to:
WordPerfect® 5.1 for DOS

Problem

Symptoms: The customer is running WordPerfect under DESQview on a Banyan network. When he views a document and then exits back to the document screen and then shifts to another window with another program and then shifts back to WordPerfect, the screen is garbaged. The customer said that the screen looked like it was covered with a heavy mesh of lines. The problem also occurred after entering View Document, returning to the document screen, and pressing the Alt key to call the DESQview menu. Solutions: The customer was running WP under DESQview 2.26 with a Hercules VGA Monochrome graphics card. WP auto-selected Hercules 720x348 for the Graphics Screen Type. He found that changing the DESQview setup for Video Display resolved his problem. Instead of using the #2 option for Hercules, he chose #0 for Monochrome.

*This information is given strictly as a troubleshooting option.

Answer:

Details:


Product specifications, packaging, technical support and information (*Specifications*) refer to theUnited States retail English version only. Specifications for other versions may vary. All Specifications, claims, features, representations, and/or comparisons provided are correct to the best of our knowledge of the date of publication, but are subject to change without notice.OUR MAXIMUM AGGREGATE LIABILITY TO YOU AND THAT OF OUR DEALERS AND SUPPLIERS IS LIMITED. IT SHALL NOTEXCEED THE AMOUNT YOU PAID TO ACCESS THE INFORMATION. SEE LEGAL DISCLAIMER.